Business Analyst, KYC/AML

Exameets Pvt Limited; Gurugram District; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Genpact in Gurugram, India, seeks a university graduate for a role in Banking, Operations, or Financial Crime Risk Management with a focus on KYC, Client Onboarding, and lifecycle controls. You will work with global teams to ensure compliance and risk reduction.

Responsibilities include due diligence/surveillance, policy adherence, client outcomes, and collaboration across client and internal teams to deliver accurate results. Reference BA-AML/KYC-BFS046288.

Qualifications

• University graduate with relevant educational background.
• Strong written and spoken communication skills.
• Experience in handling highly sensitive casework and client interactions.

Responsibilities

• Demonstrate PRIDE in delivering excellence and high-quality outcomes.
• Conduct due diligence and surveillance on clients with utmost confidentiality and 100% accuracy.
• Ensure client results and compliance with all processes and policies.
• Coordinate with global, local teams and clients to demonstrate urgency and delight stakeholders.
• Assist in development and potential leadership of project outcomes and initiatives.

Skills

Big picture thinking

Independent work

Team leadership

Clear business communication

Contact centre exposure

Education

University graduate

Job description

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions, we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Position Summary

Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Key Responsibilities

• Demonstrate PRIDE (Personal Responsibility in Delivering Excellence) in everything you do
• Deliver agreed on outcomes to the highest quality and do so promptly
• Own the outcomes that you are assigned to you knowing you have the power of the global organization willing to support you
• Conduct due diligence/surveillance on clients assigned to you per policy, with the utmost confidentiality, and with a 100% accuracy
• Ensuring client results are met and all processes and procedures are adhered to
• Act as an enabler between our teams located globally, local teams, and our clients in Australia to ensure we demonstrate urgency, delight the teams we represent, and enable clients, in turn, being able to delight their clients
• Contribute to the development and, where required to, lead the implementation of project outcomes
• Work with client teams per the authority delegated to you from time-to-time
• Handle teams and initiatives
• Help review policy, SOPs, Process flows and recommend ideas for improvement

Education Requirements

• University graduate

Technical Skills

Languages

Soft Skills

• Ability to understand the big picture, work independently, post and call out to bring teams together to tackle issues
• Experience in building, appraising, and leading teams
• Ability to exercise independent judgment and discretion balancing highly sensitive casework
• Sound business communication
• Exposure to contact centre operations

Preferred Qualifications

• Proven Banking, Operations, or Financial Crime Risk Management experience
• Experience in Customer Lifecycle Management i.e. KYC, Client Onboarding, Product Fulfillment, Offboarding, Periodic Review, Client Middle Office experience
• Good analytical and problem-solving skills and ability to handle team and client discussions

Reference Number

BA-AML/KYC-BFS046288

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.