Business Analyst – IT

V Support Solutions; Coimbatore District; On-site; INR 1,100,000 - 1,400,000; Full time

Job summary

A leading IT solutions provider located in Tamil Nadu is seeking a Business Analyst for their Tirupur office. The ideal candidate has 7+ years of experience, preferably in the retail sector, and possesses strong skill sets in business analysis, stakeholder management, and project governance. This role involves defining frameworks, conducting stakeholder interviews, and ensuring requirement quality. A competitive salary range of 11L – 14LPA is offered, and candidates are required to work from the office Monday to Saturday.

Qualifications

• 7+ years as Business Analyst in retail or consumer sectors.
• Certifications on PMP, Agile, and Scrum are an added advantage.
• Strong understanding of regulatory and audit requirements.

Responsibilities

• Define and govern BA and PMO frameworks.
• Run portfolio cadence with measurable KPIs.
• Conduct stakeholder interviews and translate needs into documentation.

Skills

Business analysis methods

Project governance

Stakeholder leadership

Communication skills

Data modeling

Education

Bachelor’s in Engineering / Technology

MBA preferred

Tools

Jira

Azure DevOps

SQL basics

Job description

* [e-mail]* Location : CoimbatoreJob Title: Business Analyst – IT Job location:TirupurQualifications & Experience; •7+ years as Business Analyst in retail or consumer sectors. •Bachelor’s in Engineering / Technology; MBA preferred. •Certifications on PMP, Agile, and Scrum is an added advantage. Reporting to CITO. Interfaces with Business Unit Heads, Finance, Audit functions Work Schedule: 6 Days Working (Monday – Saturday) Timings: 9:00 AM to 6:00 PM Mode: Work From Office (WFO) Salary:11L – 14LPA(Negotiable for Right Candidate) Role Purpose: •Establish and lead the Business Analysis and Project Management practice; own methods, tooling, and quality gates to ensure requirements fidelity, scope control, and delivery predictability. •Elicit, analyze, document, and validate business requirements; ensure traceability and alignment between business outcomes and technical delivery. Key Responsibilities •Define and govern BA and PMO frameworks (BRD/FRD templates, backlog hygiene, change control, UAT readiness, benefits tracking). •Set standard operating procedures for discovery workshops, stakeholder mapping, and traceability (business → functional → technical). •Run portfolio cadence: intake, prioritization, stage-gates, and steering committee reporting with measurable KPIs. •Own requirements quality: peer reviews, signoffs, and traceability matrices; ensure scope baselining prior to build. •Coach team members and build aligned capability for Retail Ops, Supply Chain, E-commerce, Finance & Compliance. •Conduct stakeholder interviews, workshops, and Gemba/store walks; translate needs into BRD/FRD, user stories, and acceptance criteria. •Map current vs target processes; create data flow diagrams and service blueprints; identify NFRs (performance, security, scalability). •Maintain requirements traceability; manage changes via controlled CRs; support UAT planning and defect triage. Skills & Competencies •Expertise in business analysis methods, requirements elicitation, and documentation. •Strong project/program governance (PMI/PRINCE2/Agile), risk management, and change control. •Stakeholder leadership; negotiation and conflict resolution. •Understanding of regulatory, audit requirements, and retail processes (POS, CRM, WMS, OMS, ERP). •Structured elicitation, documentation, and modelling (process maps, sequence diagrams, data models). •Retail domain knowledge (POS, loyalty, pricing, inventory, WMS/OMS, last-mile). •Strong communication; facilitation; analytical reasoning. •Tooling: Jira/Azure DevOps, Confluence, Visio/Lucidchart, SQL basics for data validation. •Strong Interfaces with Business stakeholders, Solution Architects, Project Manager and Software teams KPIs •Requirements defect density (prebuild) target. •Scope variance (approved vs delivered) ≤ target; change request throughput & cycle time. •% initiatives delivered on time/on budget. •Portfolio value realisation (benefits vs baseline). •Requirements completeness and clarity score; review pass rates. •Defects attributable to requirements in UAT; CR cycle time. •Stakeholder satisfaction (NPS) and UAT first-pass acceptance. Interested Candidates send your profiles to, [e-mail] Reach Us at : 8220014457**Job Category:** Business Analyst - IT**Job Location:** Tirupur