Business Analyst I

Cyod; Dadri; Hybrid; INR 550,000 - 900,000; Full time

Benefits offered by this job

Medical Insurance

Professional Development: Learning平台 &

Job summary

Insight is recruiting a Business Analyst I for a hybrid role in Delhi NCR, Bangalore, Hyderabad, Gurugram area. You will drive operational effectiveness by analyzing data, maintaining reporting processes, and supporting business operations with insights, forecasting and performance management.

You will own reporting frameworks, ensure data accuracy, and translate insights for leadership. This role emphasizes continuous upskilling, promotions, and career growth within Insight’s dynamic

Qualifications

• Bachelor’s degree in computer science, information technology, or a related field.
• Experience with PowerBI / Power Platform / PowerApps.
• Experience with Office 365 suite.
• Knowledge of Macros and basic automations.
• Ability to translate raw operational data into actionable insights for stakeholders.
• Develop standard reports and guide Analysts by documenting defined procedures.
• Working knowledge of project/ resource/ workforce management.
• Good understanding of IT operations.
• Hands-on experience with AI tools like CoPilot, ChatGPT, etc.
• Help monitor and track operational commitments vs actuals.

Responsibilities

• Own operational reporting frameworks, dashboards and track KPIs.
• Maintain data sets ensuring accuracy, completeness, and consistency.
• Analyze performance trends and provide insights to Leadership with forecasting and utilization.
• Identify trends, variances and drive improvement opportunities.
• Document and review operational processes and governance artefacts.

Skills

PowerBI/Power Platform/PowerApps

Office 365

Macros & Automations

Data to Insights

Reporting & Documentation

PM/Resource/ Workforce Mgmt

IT Operations

AI Tools (CoPilot/ChatGPT)

Performance Monitoring

Education

Bachelor’s degree in CS/IT or related field

Tools

PowerBI

Job description

Business Analyst I

Location: This is a hybrid opportunity in Delhi NCR, Bangalore, Hyderabad, Gurugram area.

Insight at a Glance

• 14,000+ engaged teammates globally with operations in 25 countries across the globe.
• Received 35+ industry and partner awards in the past year
• $9.2 billion in revenue
• #20 on Fortune’s World's Best Workplaces™ list
• #14 on Forbes World's Best Employers in IT – 2023
• #23 on Forbes Best Employers for Women in IT- 2023
• $1.4M+ total charitable contributions in 2023 by Insight globally

About the role

As a Business Analyst I, you will drive operational effectiveness by analyzing data, maintaining reporting processes, and supports business operations activities using standard methods. We will count on you to deliver advanced operational analysis, drives reporting improvements, and supports decision-making through insights, forecasting, and performance management. Along the way, you will get to:

• Own operational reporting frameworks, dashboards and track performance against KPIs
• Maintain data sets ensuring accuracy, completeness, and consistency
• Analyse performance trends and provide insights to Leadership with structured inputs regarding forecasting, utilisation tracking, capacity and operational planning
• Identify trends, variances, and drive improvement opportunities
• Document and review operational processes and governance artefacts
• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we’re looking for

• Bachelor’s degree in computer science, information technology, or a related field and/or can demonstrate equivalent work experience
• Working experience on PowerBI / Power Platform / PowerApps
• Working experience on Office 365 suite
• Knowledge on Macros and Basic Automations
• Ability to translate raw operational data into actionable insights for stakeholders
• Develop standard reports and guide Analysts by documenting defined procedures.
• Working Knowledge on various project Management/Resource Management & Workforce Management.
• Good understanding of IT Operations
• Hands-on experience on AI tools like CoPilot, ChatGPT etc
• Help monitor and track operational commitments vs actuals

What you can expect

We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.
• Medical Insurance
• Health Benefits
• Professional Development: Learning Platform and Certificate Reimbursement
• Shift Allowance

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

Insight India Location:Level 16, Tower B, Building No 14, Dlf Cyber City In It/Ites Sez, Sector 24 &25 A Gurugram Gurgaon Hr 122002 India