Business Analyst - Enterprise Programs 4B

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; Mumbai; Hybrid; INR 900,000 - 1,300,000; Full time

Job summary

Genpact is a leader in AI and digital innovation, helping global enterprises transform operations at scale. We seek a Business Analyst for Enterprise Programs who can analyze processes, drive data-informed improvements, and collaborate across functions to deliver measurable outcomes.

The role emphasizes change management, risk governance, and strategic planning within a hybrid, day-shift environment in India. English proficiency and a data-driven mindset are essential.

Qualifications

• Bachelor's degrees in Commerce, Economics or Finance.
• Master's degrees in MBA or Business Analytics.
• Experience in business analysis or process improvement.

Responsibilities

• Analyze existing operational processes to identify inefficiencies, gaps, and opportunities for improvement.
• Develop, implement, and track process improvement strategies to optimize business operations and enhance productivity.
• Collaborate with cross-functional teams to gather data, insights, and requirements for process improvement initiatives.
• Conduct performance and data analysis to evaluate the effectiveness and impact of process enhancements.
• Prepare comprehensive reports and presentations to communicate findings, insights, and recommendations to stakeholders.
• Support and drive continuous improvement initiatives to achieve operational excellence and business growth.
• Maintain documentation of processes, improvements, and performance metrics to support transparency and accountability.

Skills

Business Analysis

Change Management

Compliance Risk Management

Critical Thinking

Data-Driven Decision Making

Information Security Risk Management

Project Management

Risk Management

Stakeholder Management

Strategic Planning

Education

Bachelors - Commerce

Bachelors - Economics

Bachelors - Finance

Masters - Business Administration

Masters - Business Analytics

Job description

Business Analyst - Enterprise Programs

Ready to turn bold ideas into real-world impact?

At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Description

Responsibilities

• Analyze existing operational processes to identify inefficiencies, gaps, and opportunities for improvement.
• Develop, implement, and track process improvement strategies to optimize business operations and enhance productivity.
• Collaborate with cross-functional teams to gather data, insights, and requirements for process improvement initiatives.
• Conduct performance and data analysis to evaluate the effectiveness and impact of process enhancements.
• Prepare comprehensive reports and presentations to communicate findings, insights, and recommendations to stakeholders.
• Support and drive continuous improvement initiatives to achieve operational excellence and business growth.
• Maintain documentation of processes, improvements, and performance metrics to support transparency and accountability.

Qualifications

• Bachelors - Commerce
• Bachelors - Economics
• Bachelors - Finance
• Masters - Business Administration
• Masters - Business Analytics

Certifications

• Certified Business Analysis Professional (CBAP) - UpgradUpgrad
• Certified Risk Professional (CRP) - UdemyUdemy

Required Skills

• Business Analysis
• Change Management
• Compliance Risk Management
• Critical Thinking
• Data-Driven Decision Making
• Information Security Risk Management
• Project Management
• Risk Management
• Stakeholder Management
• Strategic Planning

Language

• English (Required)

Language Proficiency

• Proficient - C2

Job Type Regular

Master Skill List - Enterprise Programs

Remote Type - Hybrid

Work Shift - Day Job (India)

Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values‑driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

• Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
• Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.