Business Analyst - Ecommerce || Dehradun

Ebizon; Dehradun; On-site; INR 600,000 - 1,000,000; Full time

Job summary

EbizON is seeking an Analytical E-commerce Business Analyst for its Noida/Dehradun offices to support the PMO with business requirements, client communication, and data-driven insights for marketing, UX, and payments in US/Canada markets.

The role requires a tech/IT services background, strong Excel and BI skills, and an MBA preferred. The candidate should be able to work independently and communicate effectively with clients and internal teams.

Qualifications

• Minimum 1 year of experience in technology/IT services.
• Excellent communication skills and ability to work independently under time constraints.
• Proficient with Excel, PowerPoint, and Word.
• Experience with Power BI and data visualization.
• Knowledge of Google Analytics (UA 4.0).
• Demonstrated ability to articulate business performance metrics through data visualization.

Responsibilities

• Review, analyze, and evaluate client business systems and needs.
• Document as-is processes and recommend improvements.
• Elicit requirements via interviews, analysis, and workshops.
• Maintain documentation on processes, apps, and solutions including use cases and test cases.
• Serve as conduit between clients and technology/support teams.
• Lead or support PMO activities for small to medium projects.
• Discuss Enterprise CMS, E-commerce, CRM with clients and stakeholders.

Skills

Communication skills

Analytical skills

Interpersonal skills

Self-motivated

Education

MBA

B.Tech

Tools

Power BI

Google Data Studio

Google Analytics UA

Excel

Adobe Report Builder

Adobe Workspace

Job description

EbizON is looking for Analytical E-commerce Business Analyst for our Noida/Dehradun office who can help our PMO team with the business requirements, client communication, analyzing key metrics to generate insights and reports for marketing, UX, payment, and overall strategy and delivery for our customers in US/Canada market.

The ideal candidate would come with an experience in Technology services and a bright academic record - Btech/MBA from a good college.

Responsibilities:

• Reviewing, analyzing, and evaluating business systems and Client needs.
• Researching, defining, and documenting current As is business processes and recommending improvements
• Eliciting requirements using interviews, document analysis, requirements workshops, business process descriptions, use cases, business analysis, and workflow analysis
• Creating and maintaining updated documentation on business processes, applications and business solutions including process flows, use cases, functional specifications, test cases, training and system manuals, and job aids
• Serving as the conduit for the flow of requirements between the customer community (both internal and external and the technology and support teams
• Leading and/or assisting project management activities for small to medium projects
• Anchor key discussions with the clients around Enterprise CMS, E-commerce and M-commerce, CRM, Product Engineering.
• Delivers and customizes best in class presentations on products & services.

Requirements:

• Min. 1yearof Experience in technology/IT services
• Excellent Communication Skills
• Ability to work independently under time constraint
• Working knowledge of the IT services industry will be considered as an advantage
• MBA (preferred) from reputed college/University.
• Proficient knowledge of Excel / Ppt / Word would a requirement
• Self-driven and highly motivated, with strong interpersonal & analytical skills.
• Proficiency with using Power BI, Google Data studio to create data visualizations from disparate data sources.
• Comprehensive understanding of Google Analytics(UA v4.0)
• Strong ability to clearly articulate business performance metrics through data and data
• visualization.
• Well versed in automated reporting methods such as Google APIs, Adobe Report Builder, Adobe Workspace, and other reporting efficiency tools.
• High proficiency with Excel - including manipulating large data sets, using pivot tables, automating data pulls through 3rd party plugins.
• Strong Microsoft Office Skills that can be leveraged to best communicate analytics findings.

About Us:

We’re an international team that specialise in building technology products & then helping brands grow with multi-channel demand generation marketing. We have in-house experience working for Fortune companies, e-commerce brands, technology SaaS companies & VC-funded startups.

We have assisted over a dozen billion-dollar companies with consulting, technology, operations, and digital agency capabilities in managing their unique brand online.

We have a fun and friendly work culture that alsoencourages employees personally and professionally.

EbizONhas many values that are important to our success as a company: integrity, creativity, innovation, mindfulness and teamwork. We thrive on the idea of making life better for people by providing them with peace of mind.

The people here love what they do because everyone from management all way down understands how much it means living up close-to someones' ideals which allows every day feel less stressful knowing each person has somebody cheering him.

Equal Opportunity Employer:

EbizONis committed to providing equal opportunity for all employees, and we will consider any qualified applicant without regard to race or other prohibited characteristics.

Flexible Timings:

Flexible working hours are the new normal.

We at EbizONbelieve giving employees freedom to choose when to work, how to work. It helps themthrive and also balance their life better.