Business Analyst - CPQ

Forsys Inc.; Hyderabad; Sur place; INR 1 800 000 - 3 000 000; Plein temps

Résumé du poste

Forsys Inc. seeks an experienced Business Analyst/Functional Consultant to own CPQ offerings onboarded on Salesforce CPQ with Conga CPQ. You will translate business descriptions into CPQ configurations, write clear stories for developers and verify results in UAT.

Prior CPQ delivery and quick learning from documentation are essential. You will run intake workshops, model offerings into CPQ terms, and write testable acceptance criteria while ensuring data readiness and proper documentation across

Qualifications

• 7+ years as a business analyst or functional consultant on enterprise apps; CPQ experience required.
• Working knowledge of quote-to-cash: catalog structure, bundles, configuration, pricing, discounting, approvals.

Responsabilités

• Lead intake workshops with cross-functional owners to capture as-is selling processes and pricing models.
• Model offerings into CPQ terms: hierarchy, bundles, attributes, price lists, rules and templates.
• Write user stories with acceptance criteria including data readiness, migration and rollback notes.
• Analyze existing configuration and data to reuse prior to creating new configurations.
• Prepare UAT data and scenarios; run UAT sessions and triage defects.
• Maintain up-to-date feature documentation for touched areas.
• Collaborate daily with tech lead, CPQ configurators, data engineer and QA, representing business needs in design reviews.

Connaissances

CPQ experience

Business analysis

Requirements writing

Workshop facilitation

Stakeholder mgmt

Excel

SOQL/SQL

Jira

Azure DevOps

Confluence

Salesforce CPQ

Salesforce Admin

Contract generation

Formation

Bachelor's degree

Outils

Conga Composer

DocuSign Gen

Nintex

Prodly

Data Loader

Description du poste

We run the Configure-Price-Quote (CPQ) platform for a global enterprise client on Salesforce Sales Cloud and Conga CPQ, with Conga Revenue Lifecycle Management (RLM) being adopted alongside it. The platform lives in a large, shared, multi-domain Salesforce org that serves many business units with a high-volume product catalog. Our mandate is to onboard a long pipeline of commercial offerings, each with its own catalog, pricing, rules, approvals and document templates. The application is documented in a structured knowledge base, so new team members learn from feature pages and process journeys rather than from tribal memory.

The role

• You own the functional definition of every offering we onboard. You take a product or pricing owner's description of how they sell, translate it into CPQ constructs, write stories a developer or configurator can execute without coming back to you, and prove the result works with the business in UAT. Conga experience is not required to start. Prior delivery on a CPQ platform is, together with the ability to learn a new one quickly from documentation and configuration data.

What you will do

• Run offering intake workshops with commercial, pricing, legal and finance owners and capture the as-is selling process, pricing model and approval paths.


• Model each offering into CPQ terms: product hierarchy, bundles and options, attributes, price lists and price list items, pricing and constraint rules, approval rules, quote and agreement templates.


• Write user stories with testable acceptance criteria, including data readiness, migration and rollback notes.


• Analyze existing configuration and data (price lists, rules, templates, field usage) to find reuse before anything new is created.


• Prepare UAT scenarios and test data, run UAT sessions, triage defects and separate configuration gaps from real bugs.


• Keep the feature documentation of every touched area current as part of each story's definition of done.


• Work daily with the technical lead, CPQ configurators, data engineer and QA, and represent the business view in design reviews.

Must have:

• 7+ years as a business analyst or functional consultant on enterprise applications, 3+ of them on any CPQ platform: Salesforce CPQ, Salesforce Industries (Vlocity) CPQ, Oracle CPQ, SAP CPQ, PROS, Zilliant, DealHub, Zuora or Apttus/Conga.


• Working knowledge of quote-to-cash: catalog structure, bundles, attribute-based configuration, list and tiered pricing, discounting, approval matrices, contract generation.


• Proven ability to read configuration data and write precise, unambiguous requirements and acceptance criteria.


• Comfortable with data: advanced Excel, and SOQL or SQL for your own analysis.


• Agile delivery tooling (Jira, Azure DevOps or similar) and documentation tooling (Confluence or similar); strong workshop facilitation and stakeholder management in English.


• Salesforce platform literacy at Administrator level: objects, fields, record types, flows, permission sets.

Good to have:

• Document generation tools in the Salesforce ecosystem (Conga Composer, DocuSign Gen, Nintex or similar).


• Configuration data migration between orgs (Prodly, Data Loader, scripted loads or similar).


• Salesforce Administrator or Salesforce CPQ Specialist certification.


• Pricing experience in services, subscription or project-based businesses.


• If your CPQ experience is on another platform.