Business Analyst At QualityKiosk Technologies in Mumbai (On-Site) – Hiring Now

QualityKiosk Technologies; Mumbai; On-site; INR 1,000,000 - 1,500,000; Full time

Benefits offered by this job

Collaborative environment

Career growth opportunities

Impactful digital transformation projects

Job summary

QualityKiosk Technologies is looking for a Business Analyst in Mumbai to drive digital transformation in the Health Insurance domain. The ideal candidate will gather and analyze business requirements, support project delivery, and optimize processes while ensuring compliance with standards.

With 5-9 years of experience, you will work with cross-functional teams in a collaborative environment to deliver high-impact projects and facilitate process improvements.

Qualifications

• 5-9 years of experience with minimum 3 years in Health Insurance.

Responsibilities

• Gather, analyze, and document business requirements.
• Understand as-is vs to-be processes and define improvements.
• Create BRDs, user stories, and acceptance criteria.
• Identify process gaps, inefficiencies, and improvement areas.
• Design process flows and ensure compliance with standards.
• Lead UAT planning and execution.
• Support end-to-end implementation of solutions.
• Drive cross-functional collaboration for project success.

Skills

Business Analysis & Process Design

Health Insurance domain

JIRA

Confluence

BI tools

SDLC & Agile methodologies

Stakeholder management

Communication skills

Education

Bachelor’s degree in Business, IT, or related field

Tools

JIRA

Confluence

BI tools

Job description

Business Analyst Role Overview

QualityKiosk Technologies is hiring a Business Analyst with strong expertise in Health Insurance & Wellness domain. This role focuses on driving digital transformation, improving business processes, and delivering impactful solutions across platforms.

You’ll work closely with business and technology teams to define requirements, optimize workflows, and ensure successful project delivery.

About QualityKiosk

QualityKiosk Technologies is a leading digital transformation and quality assurance solutions provider, helping enterprises deliver seamless customer experiences through performance engineering, automation, and analytics-driven insights.

Key Responsibilities

Requirements & Analysis

• Gather, analyze, and document business requirements
• Understand as-is vs to-be processes and define improvements
• Create BRDs, user stories, and acceptance criteria

Process Optimization

• Identify process gaps, inefficiencies, and improvement areas
• Design process flows (BPMN / user journeys)
• Ensure compliance with regulatory and data privacy standards

Testing & Implementation

• Lead UAT planning, execution, and stakeholder sign-off
• Support end-to-end implementation of solutions
• Ensure alignment between business and technical teams

Stakeholder Collaboration

• Work with Product, Tech, Operations, and Analytics teams
• Support roadmap planning and prioritization
• Drive cross-functional collaboration for project success

Skills Required

• Strong experience in Business Analysis & Process Design
• Expertise in Health Insurance domain
• Hands-on with JIRA, Confluence, BI tools
• Knowledge of SDLC & Agile methodologies
• Strong stakeholder management & communication skills

Qualifications

• Bachelor’s degree in Business, IT, or related field
• 5–9 years of experience (min. 3 years in Health Insurance)

Why Join?

• Work on high-impact digital transformation projects
• Opportunity to build and optimize business processes
• Collaborative and innovation-driven environment
• Strong career growth in insurance & analytics domain