Business Analyst

VehicleCare

Gurugram District

On-site

INR 600,000 - 900,000

Full time

14 days+

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Job summary

A leading automotive services platform is seeking a Business Analyst to join their team in Gurugram. This full-time role involves gathering and analyzing business requirements, preparing reports, and supporting process improvements. The ideal candidate will possess strong analytical skills, a related Bachelor's degree, and proficiency in data tools like Excel and Power BI. Join an innovative company aiming to enhance the automotive industry through effective solutions.

Qualifications

2-4 years of relevant experience in a related field.
Ability to interpret large datasets and present insights clearly.
Good understanding of business processes and data modeling.

Responsibilities

Analyze business data related to operations, sales, service performance.
Prepare MIS reports, dashboards, and performance summaries.
Identify trends and gaps in customer journeys.

Skills

Analytical skills

Problem-solving skills

Proficiency in Excel

Google Sheets

PowerPoint

Power BI

Tableau

Stakeholder management

Qualitative and Quantitative Analysis

Presentation skills

Education

Bachelor’s degree in Business, Management, Information Systems, or related field

Job description

VehicleCare is one of the fastest-growing online platforms revolutionizing the automotive industry with innovative auto service and damage repair solutions. Our digitized platform caters to both Business and Consumer markets, streamlining processes for vehicle owners, fleet managers, manufacturers, insurance brokers, and insurers. By offering quick and efficient damage assessments and repair options, VehicleCare enhances customer satisfaction, reduces time inefficiencies, and enables easy comparison and selection of optimal repair services. With a commitment to innovation and service, we aim to transform the vehicle repair and maintenance experience.

Role Description

This is a full-time, on-site role based in Gurugram for a Business Analyst. The Business Analyst is responsible for gathering, analyzing, and documenting business requirements, identifying opportunities for process improvements, and delivering data-driven insights. The role involves collaborating with stakeholders to understand their business needs, creating comprehensive business reports, and supporting the implementation of effective solutions to achieve organizational goals.

Key Responsibilities

Analyze business data related to operations, sales, service performance, insurance claims, and franchise performance
Prepare MIS reports, dashboards, and weekly/monthly performance summaries
Identify trends, gaps, and improvement areas in customer journeys and operational workflows
Work with stakeholders to gather requirements and translate them into business insights
Support management in strategic planning, forecasting, and budgeting
Track KPIs and SLAs for operations, service centers, and field teams
Assist in process improvement initiatives to enhance productivity and cost efficiency
Coordinate with IT/Product teams for system enhancements and data accuracy
Ensure data integrity and standardization across reports

Qualifications

Education: Bachelor’s degree in Business, Management, Information Systems, or a related field.
2-4 years of relevant experience
Strong analytical and problem-solving skills
Proficiency in Excel, Google Sheets, PowerPoint, Power BI / Tableau
Good understanding of business processes and data modeling
Ability to interpret large datasets and present insights clearly
Strong communication and stakeholder management skills
Must be good at Qualitative and Quantitative Analysis.
Must be good at Presentation making and delivering
Need to find a way to automate reports or maintain existing reports.
Experience in automobile, vehicle service, insurance, or franchise-based businesses is a plus