Business Analyst

American Express Global Business Travel; Gurgaon; In loco; INR 900.000 - 1.500.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Retirement programs

Parental leave

Adoption support

Wellbeing resources

Travel perks

Descrizione del lavoro

American Express Global Business Travel in Gurgaon, India, seeks an automation engineer with 3+ years of experience in automation, data preparation, and ETL. You will build and optimize data workflows using Alteryx/KNIME and SQL, while administering the automation platform and ensuring quality across deliverables.

The role requires strong SQL/VBA skills, Advanced Excel, and familiarity with Power Automate and SharePoint lists.

Competenze

• Graduate in CS/IT/Analytics with 3+ years in automation, data prep or ETL.
• Proactive problem-solver with quick tool adoption.
• Experience building data workflows using Alteryx/KNIME and SQL.

Mansioni

• Develop, test, and deploy automation tasks in approved tech stack.
• Write and optimize data extraction, transformation, and validation queries.
• Administer automation platform: user access, scheduling, monitoring.
• Perform quality checks for accuracy and reliability.
• Meet performance metrics and SLA targets for engagements.
• Troubleshoot workflow errors and document configurations.
• Share progress with stakeholders and identify automation opportunities.
• Leverage AI/GenAI tools to support development work.

Conoscenze

Automation

Data preparation

ETL

Alteryx

KNIME

SQL

VBA

Advanced Excel

Power Automate

SharePoint lists

AI tools (Claude)

Formazione

Bachelor's degree in Computer Science/IT/Analytics

Strumenti

Alteryx

KNIME

SQL

VBA

Descrizione del lavoro

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

What You'll Do

• Develop, test, and deploy automation-scoped tasks using approved Amex GBT tech stack
• Write and optimize queries for data extraction, transformation, and validation
• Administer the automation platform, including user access, scheduling, and workflow monitoring
• Perform quality checks on each scoped deliverable to ensure accuracy and reliability
• Meet performance metrics (e.g., turnaround time, accuracy, SLA compliance) for assigned engagements
• Troubleshoot and fix workflow errors and technical issues
• Maintain up-to-date documentation and configuration notes for all assigned engagements
• Share development progress on assigned tasks with stakeholders
• Identify and flag opportunities for process improvement or automation within assigned work
• Leverage approved AI/GenAI tools to support development work

What We're Looking For

• Graduate (Computer Science, IT, analytics, or related) with 3+ years of relevant experience in automation, data preparation, or ETL; travel industry background a plus
• A curious, energetic self-starter who picks up new tools quickly and brings a proactive, solutions-oriented mindset to problem-solving
• Experience building and maintaining data workflows using tools like Alteryx, KNIME, or equivalent, VBA along with SQL skills for querying, transforming, and validating data across relational databases
• Proficiency in the MS Office tools including Advanced Excel, PowerPoint, plus familiarity with Power Automate, SharePoint lists
• Experience with Claude or similar AI tools to support development is preferred
• A structured thinker who can break down complex problems and translate them into clear, reusable documentation
• Strong organizational skills to manage multiple priorities in a fast-moving environment
• Flexible, effective communicator with excellent interpersonal and time management skills

Location Gurgaon, India

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities.

For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.