Business Analyst

Infosys; Coimbatore District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Infosys Equinox team seeks a skilled professional to drive end-to-end design, development, validation, and support for client projects in the ecommerce space. You will define product scope, translate requirements for engineers, and ensure high-quality delivery across testing, training, and documentation.

Responsibilities include client engagement, release scoping, and proactive process improvement, leveraging AI tools and rapid prototyping to deliver value.

Qualifications

• Experience in ecommerce or digital commerce projects preferred.
• Strong communication and client-facing abilities.
• Experience in program management and agile consulting.

Responsibilities

• Product definition based on market needs and client requirements.
• Translate client asks into workable user stories with architects/PMs.
• Coordinate testing and acceptance activities, ensuring quality delivery.
• Communicate requirements clearly to dev and test teams across the project.
• Manage release scope with engineering and documentation teams; obtain signoffs.
• Engage with clients to explain changes, gather feedback, and propose improvements.
• Prepare BRD, SRS, and related functional documents; support release notes.
• Develops training curricula and conducts user training sessions.

Skills

Ecommerce domain

Client-facing

Consulting skills

Roadmap management

AI/GenAI knowledge

Hands-on AI tools

Rapid prototyping

Communication skills

Analytical skills

Education

Bachelor of Engineering

Job description

Roles Responsibilities

A day in the life of an Infosys Equinox employee:

• As part of the Infosys Equinox team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain.
• Area of Responsibility:
• Product definition - Understands the market, customer needs and defines the product with business requirements. Develop a deep understanding of end users and clients to define document customer business functions and processes.
• Product development - Ensure accurate flow of client ask and information from product managers to develop error free stories for development. Define scope of the build or project with architects and PMs. Interact with the technology team and help them understand the business aspects of the solution.
• Product testing - Perform basic level of acceptance testing. Review Test cases and perform Functional and User Acceptance Testing.
• Communication Coordination - Communicate and clarify the requirements to the development and testing teams. Coordinate closely with the teams to ensure the project is on track.
• Release Scoping - Implement the release plan in coordination with Engineering, UI documentation teams, addressing stakeholder queries if any through the process. Manage change requests effectively and ensure appropriate documentation, testing and signoffs are received as per process.
• Client Engagement - Work with the end users/clients to help them understand the changes/new solution. Identifies opportunities for improving business processes through information systems and assists in the preparation of proposals to develop new systems and/or operational changes.
• Documentation - Prepare used cases, business requirements documents (BRD), system requirements specification (SRS) documents and other functional documents. Supports in release notes and documentation pertaining to the same.
• Training - Develops training curriculum and conducts formal training sessions covering assigned modules. Provides consistent assistance in enabling users with product knowledge

Technical Requirement

Ecommerce domain expertise,Client-Facing / Consulting Skills, Roadmap Program Management, AI/GenAI Knowledge (Foundational), Hands-On with AI Tools, Rapid Prototyping, Communication Skills, Analytical strength.

Additional Responsibility

Competencies

• Problem-solving skills, hands-on experience in business planning and strategy, strong communication and interpersonal skills

Educational Requirement

Bachelor of Engineering

Preferred Skills

Domain->Digital Commerce->Digital Commerce Platforms,Domain->User Experience Design->UX Engineering,Foundational->Consulting processes->Agile consulting,Foundational->Program Management->Program Performance Management,Foundational ->Soft Skill->Analytical Skill,Technology->AI-Responsible AI->Responsible AI,Technology->Analytics - Functional->Business Analyst,Technology->Enterprise Application - SCM->Kinaxis Rapid Response

Service Line

Equinox