Business Analysts - EQ

Infosys; Coimbatore District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Infosys Equinox team focuses on designing, developing, validating and supporting technology solutions to ensure client satisfaction. You will define business needs, craft detailed BRD/SRS, and translate client asks into actionable stories for architects and PMs.

You will test, coordinate releases, and engage with clients to explain changes and opportunities for process improvements. The role emphasizes documentation, training, and building knowledge around ecommerce domains, AI tools, rapid

Qualifications

• Ecommerce domain expertise and client-facing / consulting skills.
• Foundational AI/GenAI knowledge with hands-on AI tool experience.
• Strong communication, analytical and problem-solving skills.

Responsibilities

• As part of Infosys Equinox team, ensure effective Design, Development, Validation and Support activities.
• Product definition: capture market needs, define BRD/SRS and user functions.
• Product development: translate client asks into actionable user stories; scope with architects/PMs.
• Product testing: perform basic acceptance testing, review test cases, conduct UAT.
• Communication: clarify requirements and coordinate with development and testing teams.
• Release scoping: execute release plan, manage change requests, ensure docs and signoffs.
• Client engagement: work with end users to explain changes and opportunities to improve processes.
• Documentation: prepare use cases, BRD, SRS and related docs; assist in release notes.
• Training: develop curriculum and deliver training sessions; enable users with product knowledge.

Skills

Ecommerce domain expertise

Client-facing / Consulting skills

Roadmap Program Management

AI/GenAI knowledge (Foundational)

Hands-On with AI Tools

Rapid Prototyping

Communication skills

Analytical strength

Problem-solving skills

Education

Bachelor of Engineering

Tools

Kinaxis Rapid Response

AI Tools

Job description

Educational Requirements

Bachelor of Engineering

Service Line

Equinox

Responsibilities

• As part of the Infosys Equinox team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain.
• Product definition - Understands the market, customer needs and defines the product with business requirements. Develop a deep understanding of end users and clients to define document customer business functions and processes.
• Product development - Ensure accurate flow of client ask and information from product managers to develop error free stories for development. Define scope of the build or project with architects and PMs. Interact with the technology team and help them understand the business aspects of the solution.
• Product testing - Perform basic level of acceptance testing. Review Test cases and perform Functional and User Acceptance Testing.
• Communication Coordination - Communicate and clarify the requirements to the development and testing teams. Coordinate closely with the teams to ensure the project is on track.
• Release Scoping - Implement the release plan in coordination with Engineering, UI documentation teams, addressing stakeholder queries if any through the process. Manage change requests effectively and ensure appropriate documentation, testing and signoffs are received as per process.
• Client Engagement - Work with the end users/clients to help them understand the changes/new solution. Identifies opportunities for improving business processes through information systems and assists in the preparation of proposals to develop new systems and/or operational changes.
• Documentation - Prepare used cases, business requirements documents (BRD), system requirements specification (SRS) documents and other functional documents. Supports in release notes and documentation pertaining to the same.
• Training - Develops training curriculum and conducts formal training sessions covering assigned modules. Provides consistent assistance in enabling users with product knowledge.

Additional Responsibilities

• Competencies: Problem-solving skills, hands-on experience in business planning and strategy, strong communication and interpersonal skills.

Technical and Professional Requirements

• Ecommerce domain expertise,Client-Facing / Consulting Skills, Roadmap Program Management, AI/GenAI Knowledge (Foundational), Hands-On with AI Tools, Rapid Prototyping, Communication Skills, Analytical strength.

Preferred Skills

• Domain->Digital Commerce->Digital Commerce Platforms->eCommerce
• Foundational->Program Management->Program Management
• Technology->Kinaxis->Rapid Response
• Foundational->User Experience Design->UX Engineering Process->Prototyping
• Technology->Analytics - Functional->Business Analyst
• Foundational ->Soft Skill->Analytical Skill
• Technology->AI-Responsible AI->Responsible AI->ethical ai