Business Analyst

Hitachi ABB Power Grids; Chennai District; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

Hitachi ABB Power Grids is seeking a senior Business Analyst – CPQ to drive optimization of Configure, Price, Quote processes and systems. You will analyze complex requirements, architect scalable CPQ solutions, and ensure seamless integration across sales, product, pricing and IT teams.

You will lead testing, data-driven improvements, and documentation, while guiding teams through best practices and regulatory compliance. Strong English communication and 10+ years CPQ experience are essential.

Qualifications

• Bachelor’s degree in business, IT or engineering.
• Minimum 10+ years of consultancy experience applying structured methodologies to deliver impactful CPQ solutions.
• Strong analytical skills with the ability to navigate complex data structures and costing for CTO and ETO products.
• Proven excellence in project management leading multi-stakeholder initiatives.
• Technical proficiency in CPQ platforms and master data management systems.

Responsibilities

• Analyze, document, and streamline CPQ processes to improve efficiency, accuracy, and scalability.
• Collaborate with senior stakeholders to elicit, define, and prioritize business requirements; translate needs into functional specs.
• Lead development and execution of test cases to validate CPQ configurations and workflows.
• Partner with sales, pricing, product management, and IT to align CPQ strategy and execution.
• Monitor CPQ system performance and data integrity; ensure regulatory compliance.

Skills

CPQ

Salesforce CPQ

Oracle CPQ

SAP CPQ

Cost Modeling

Education

Bachelor's degree

Tools

Salesforce CPQ

Oracle CPQ

SAP CPQ

Job description

The opportunity:

The Business Analyst – CPQ is a senior expert responsible for driving optimization andcontinuous improvement of Configure, Price, Quote (CPQ) processes and systems. Leveragingextensive consultancy and domain experience, you will analyze complex business requirements,architect scalable CPQ solutions, and ensure seamless integration across sales, product, pricing,and IT teams. Your leadership will drive strategic decision-making, business transformation, andoperational excellence.

How you’ll make an impact:

• Analyze, document, and streamline current CPQ processes to improve eĈciency,accuracy, and scalability. Identify business gaps and propose transformative processimprovements.
• Collaborate with senior stakeholders to elicit, define, and prioritize businessrequirements. Translate complex business needs into robust functional specifications.Work with IT and development teams to design scalable and future-ready CPQ solutions.
• Lead development and execution of comprehensive test cases to validate CPQconfigurations and workflows. Ensure solutions meet strategic business objectives andcompliance standards.
• Partner with sales, pricing, product management, and IT to ensure alignment in CPQstrategy and execution. Influence and guide teams through data-driven insights and bestpractices.
• Monitor CPQ system performance and user feedback. Ensure integrity and accuracy ofproduct, pricing, and customer data within the CPQ system. Maintain adherence tointernal policies and regulatory requirements.
• Troubleshoot and resolve complex CPQ issues. Provide expert guidance, ensuringseamless operations for end-users.
• Develop comprehensive documentation, user guides, and training materials. Conducttraining sessions for new features, enhancements, or system rollouts. Drive improvementinitiatives to enhance usability, speed, and data accuracy.
• Responsible to ensure compliance with applicable external and internal regulations,procedures, and guidelines.
• Living Hitachi Energy’s core values safety and integrity, which means taking responsibilityfor your own actions while caring for your colleagues and the business.

Your background:

• Bachelor’s degree in relevant fields like business, IT and engineering. Minimum 5+ yearsof consultancy experience, applying structured methodologies to deliver impactfulbusiness solutions.
• Minimum 10+ years of proven experience in CPQ, sales operations, pricing, productmanagement, or a closely related functional area.
• Strong analytical skills with the ability to navigate and interpret complex data structures.Extensive experience in costing for Configure-to-Order (CTO) and Engineer-to-Order(ETO) products, including comprehensive Full Cost Modeling.
• Proven excellence in project management, with success leading multi-stakeholderinitiatives. Technical proficiency in configuration tools and master data managementsystems.
• Hands-on experience with major CPQ platforms (e.g., Salesforce CPQ, Oracle CPQ, SAPCPQ). Demonstrated ability in business process mapping, requirements analysis, anddigital transformation.
• Effective communication and stakeholder management skills to collaborate acrosscross-functional teams.
• Background in sales and marketing, with strong commercial acumen. Prior experience inpricing will be considered an asset.
• Technical proficiency in data analysis, system configuration, and CPQ solution design.
• Proficiency in both spoken & written English language is required.

We are a global leader in electrification, powering the electricity era to meet the energy demands of today, and the next 25 years. As the energy arm of Hitachi Group, over three billion people depend on our pioneering, mission-critical technologies to power their daily lives.

With over a century of innovation, we are addressing the most urgent energy challenge of our time: driving the evolution of the world’s energy system to ensure abundant, secure, affordable, and sustainable power for today’s generation and the next.

With an unparalleled installed base in over 140 countries, we are the grid ecosystem partner across the utility, industry, data center, and transportation sectors. Headquartered in Switzerland, we employ over 56,000 people in 60 countries and generate revenues of around $20 billion USD.