Business Analyst

Emerson; Chennai District; On-site; INR 600,000 - 800,000; Full time

Benefits offered by this job

Flexible time off plans

Paid parental leave

Comprehensive medical insurance

Job summary

A leading technology company in Chennai is looking for an Application Support Engineer to bridge business and technical needs related to Flow Controls' CPQ applications. You will gather requirements, manage product backlogs, and provide technical support. The ideal candidate should have a STEM degree, 2 to 5 years of experience in relevant teams, and fluency in English. This role involves significant collaboration and project management, with an emphasis on innovation and employee growth through competitive benefits.

Qualifications

• 2 to 5 years’ experience in any FCV team with knowledge of FF2/PQT and ERP systems.
• Strong time management and project management skills required.
• Basic SQL knowledge preferred but not required.

Responsibilities

• Work with stakeholders to gather business requirements.
• Create and track work items in DevOps with criteria.
• Participate in Scrum ceremonies and troubleshoot user issues.

Skills

Project management

Time management

Interpersonal skills

Collaboration

Fluency in English

Education

Degree in any STEM field

Tools

SQL

DevOps

Job description

Overview

The Application Support Team in FCEC has traditionally been responsible for the development & support of Flow Controls’ CPQ (Configure Price Quote) applications – FF2, FSM, PQT and Presto. Application Engineers and Emerson Impact Partners around the world use these applications to Size, Select, Quote, and Order Fisher and Regulator products. While this team still supports these critical applications, our focus has changed to creating next generation applications.

Job Summary

The Application Support Team in FCEC has traditionally been responsible for the development & support of Flow Controls’ CPQ (Configure Price Quote) applications – FF2, FSM, PQT and Presto. Application Engineers and Emerson Impact Partners around the world use these applications to Size, Select, Quote, and Order Fisher and Regulator products. While this team still supports these critical applications, our focus has changed to creating next generation applications.

Responsibilities

• Work with stakeholders to learn business requirements and turn business needs into clear functional and technical specifications
• Act as a bridge between business users and technical teams, ensuring alignment of requirements and deliverables.
• Create and track work items in DevOps board with appropriate Acceptance Criteria and Repro Steps
• Create and review test cases and test plans for the projects which are in development phase.
• Maintain and prioritize product backlogs in collaboration with Product Owner
• Participate in Scrum ceremonies (daily stand-ups, sprint planning, retrospectives)
• Troubleshoot production issues reported by users and provide solutions
• Perform regular product related data and code moves into the application without any issues.
• Educate world area users and provide technical support for queries on everything related to the application.

Who You Are

You promote high visibility of shared contributions towards the set goals. You quickly and significantly act in a constantly evolving unexpected situations. You actively seek input from pertinent sources to make timely and well-informed decisions. You handle the risk that comes with moving forward when the outcome is not certain.

Preferred Qualifications

• Degree in any of the STEM courses
• 2 to 5 years’ experience in any FCV team with working knowledge of FF2/PQT and ERP systems
• Sound knowledge of business concepts, practices, and procedures
• Strong time management and project management skills
• High learning agility, good interpersonal savvy, and collaboration skills are required for working across regions and functions in Fisher.
• Fluency in spoken and written English with good presentation skills
• Basic SQL Knowledge is preferred, but not required.
• Excellent written and verbal communication skills

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.