Business Analyst

Axtria - Ingenious Insights; Bengaluru Urban; On-site; INR 1,500,000 - 2,200,000; Full time

Job summary

Axtria - Ingenious Insights in Bengaluru is seeking a Product Owner proxy to lead Vault CRM/Veeva integration initiatives for US clients. You will coordinate stakeholder interviews, define user stories, and guide agile ceremonies with cross-functional teams.

The role emphasizes documenting as-is/to-be processes, BRDs/FRDs, and ensuring traceability through design, build, test, and migration, with focus on MedTech/commercial operations and regulatory readiness.

Qualifications

• Strong understanding of Life Sciences commercial operations.
• Experience writing user stories and BRDs/FRDs, plus process mapping.
• Knowledge of Vault CRM modules and legacy Veeva CRM.
• Familiar with Agile ceremonies and requirements management.
• Excellent facilitation and written communication for US clients.

Responsibilities

• Conduct stakeholder interviews, workshops, and process walkthroughs across commercial, medical, and compliance function
• Document as-is / to-be processes, user stories, acceptance criteria, and functional requirement
• Analyze gaps between legacy Veeva CRM (Salesforce) and target Vault CRM; recommend process and configuration change
• Support migration scoping: data elements in scope, business rules, legacy behavior to retain vs retire
• Maintain requirements traceability from user story through design, build, test, validation, and migratio
• Create training materials, user guides, and process documentation for end users transitioning from legacy CR
• Act as Product Owner proxy in Agile ceremonies when neede

Skills

Life Sciences ops

BRDs/FRDs

Process flows

Vault CRM modules

Veeva Vault knowledge

Agile tools

Client communication

Tools

Visio

Lucidchart

Mir

Jira

Azure DevOps

Job description

Key Responsibilitie

• Conduct stakeholder interviews, workshops, and process walkthroughs across commercial, medical, and compliance function
• Document as-is / to-be processes, user stories, acceptance criteria, and functional requirement
• Analyze gaps between legacy Veeva CRM (Salesforce) and target Vault CRM; recommend process and configuration change
• Support migration scoping: data elements in scope, business rules, legacy behavior to retain vs. retir
• Maintain requirements traceability from user story through design, build, test, validation, and migratio
• Create training materials, user guides, and process documentation for end users transitioning from legacy CR
• Act as Product Owner proxy in Agile ceremonies when neede

dMust-Have Skills & Experien

• Strong understanding of Life Sciences commercial operations: call planning, HCP targeting, sampling, approved email, MedCom
• Hands-on experience writing user stories, BRDs/FRDs, and process flows (Visio, Lucidchart, Mir
• Working knowledge of Vault CRM modules: CRM Desktop / iPad, CLM, Approved Email, Engage, Events, MyInsigh
• Comfortable navigating both legacy Veeva CRM (Salesforce) and Vault CRM for gap analys
• Experience with Agile tools (Jira, Azure DevOps) and requirements manageme
• Excellent facilitation and written communication skills for US client interactio

nsNice-to-H

• Exposure to MedTech or Animal Health commercial mod
• Familiarity with GxP documentation standa