Business Analyst

Miles Education; Bengaluru; Sur place; INR 650 000 - 1 200 000; Plein temps

Résumé du poste

Miles Education in Bengaluru is seeking a detail-oriented Business Analyst to support decision-making through data analysis, reporting, and insights. You will work with cross-functional teams to understand requirements, identify gaps, and drive improvements that boost efficiency and growth.

The ideal candidate has strong analytical skills, expertise in data visualization (Power BI/Tableau), and a proven ability to translate complex data into clear business recommendations.

Qualifications

• Minimum 2 years of experience in Business Analysis, Data Analysis, MIS, or BI roles.
• Proficiency in Microsoft Excel, including Pivot Tables and advanced formulas.
• Working knowledge of SQL for querying databases.
• Hands-on experience with Power BI or Tableau for dashboards.
• Strong analytical and problem-solving skills with data-driven mindset.
• Ability to interpret data and present actionable insights to stakeholders.

Responsabilités

• Analyse business performance, KPIs, and trends to identify gaps and opportunities.
• Gather and validate data to support strategy and operations decisions.
• Develop reports and dashboards to track metrics and insights.
• Translate findings into actionable recommendations for management.

Connaissances

Data analysis

Excel mastery

SQL querying

KPIs & metrics

Stakeholder communication

Analytical thinking

Outils

Power BI

Tableau

Looker Studio

MySQL

SQL Server

Jira/Asana

Description du poste

Role Overview

We are looking for a detail-oriented and analytical Business Analyst to support business decision-making through data analysis, reporting, process evaluation, and actionable insights. The individual will work closely with cross-functional teams to understand business requirements, identify operational gaps, analyse performance metrics, and recommend improvements that drive business efficiency and growth.

The ideal candidate should have strong analytical capabilities, proficiency in data visualization and reporting tools, and the ability to translate complex data into meaningful business insights.

Key Responsibilities

1. Business Analysis & Insights

• Analyse business performance, operational metrics, and key performance indicators (KPIs) to identify trends, gaps, and improvement opportunities.
• Gather, interpret, and validate business data to support strategic and operational decision-making.
• Develop reports and dashboards to track business performance and key metrics.
• Translate data findings into actionable insights and recommendations for management.

2. Data Analysis & Reporting

• Extract, clean, manipulate, and analyse large datasets from multiple sources.
• Build and maintain dashboards and automated reports for business stakeholders.
• Monitor key business metrics and prepare periodic performance reports.
• Conduct variance analysis, trend analysis, and root cause analysis to identify performance gaps.
• Ensure data accuracy, consistency, and integrity across reports.

3. Process Improvement

• Evaluate existing business processes and identify inefficiencies and bottlenecks.
• Recommend data‑backed solutions to improve operational efficiency and productivity.
• Support implementation of process improvements and track their effectiveness.
• Document business processes, workflows, and standard operating procedures (SOPs).

4. Stakeholder Management

• Work closely with teams across Sales, Marketing, Finance, Operations, and Technology to understand business requirements.
• Gather requirements, define business problems, and translate them into analytical solutions.
• Prepare presentations and reports to communicate findings to stakeholders.
• Coordinate with relevant teams to track business initiatives and ensure timely execution.

Required Skills & Qualifications

• Minimum 2 years of experience in Business Analysis, Data Analysis, MIS, or Business Intelligence roles.
• Strong proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP, advanced formulas, and data handling.
• Working knowledge of SQL for querying and analysing databases.
• Hands‑on experience with Power BI or Tableau for dashboard creation and data visualization.
• Strong analytical, quantitative, and problem‑solving skills.
• Understanding of business KPIs, performance metrics, and data‑driven decision‑making.
• Ability to interpret data and present actionable business insights.
• Excellent communication, presentation, and stakeholder management skills.
• Strong attention to detail and ability to manage multiple priorities.

Tools & Technologies

• Data Analysis: Advanced Microsoft Excel, SQL
• Data Visualization: Power BI, Tableau, Looker Studio
• Reporting: Google Sheets, Microsoft PowerPoint
• Database & Business Intelligence: MySQL, Microsoft SQL Server
• Project Management: Jira, Asana, or similar tools

Preferred Qualifications

• Experience working in EdTech, Education, SaaS, or other fast‑paced business environments.
• Exposure to CRM platforms and business reporting systems.
• Understanding of sales funnels, revenue metrics, customer acquisition, and operational performance.
• Familiarity with automation and AI‑powered analytical tools.

Ideal Candidate

A highly analytical and business‑oriented professional who can work with data, identify patterns, solve business problems, and translate insights into actionable recommendations. The candidate should be comfortable working with multiple stakeholders and capable of independently managing analytical assignments from data extraction to final presentation.