Business Analyst
Job Category: Executive
Requisition Number: BUSIN002089
Posting Details
- Posted: July 27, 2026
- Full-Time
- Locations
India-Bangalore
Zinnia, Outer Ring Rd
7th Floor, Block 8c
Karnataka, IND 560103, IND
India-Bangalore
Zinnia, Outer Ring Rd
7th Floor, Block 8c
Karnataka, IND 560103, IND
What you'll do
Business Intelligence & Data Visualization
- Design and maintain executive dashboards using Power BI and SSRS
- Develop visually compelling reports that simplify complex operational data
- Present performance metrics using charts, scorecards, heat maps, trend analysis, and executive dashboards
- Ensure reporting is timely, accurate, intuitive, and actionable
Performance Analytics
- Analyze operational performance across multiple healthcare revenue cycle programs, including:
- Cash Collections
- Liquidation Rates
- Inventory Composition
- Collector Performance
- Client Contract Performance
- Revenue Trends
- Contact Center Performance
- Financial Reconciliations
Move Beyond Reporting Numbers By Explaining
- Why performance changed
- What operational factors caused the change
- Whether the trend is expected or unexpected
Trend Identification
- Identify both expected and unexpected trends, including:
- Changes in cash collection trends
- Fluctuation in liquidation performance
- Inventory composition shifts
- Client-specific performance anomalies
- Agent productivity changes
- Staffing impacts
- Operational disposition of account bottlenecks
- System-related performance issues
- Seasonality and volume fluctuations
- Provide thoughtful recommendations supported by data.
Executive Decision Support
- This Business Analyst Role will report to the CRO/EVP of Client Experience, and work closely with:
- Vice President of Client Services
- Client Services Leadership team
- As well as Operations, Information Technology & Finance as part of their role.
- The Business Analyst will translate data into meaningful business recommendations that improve:
- Client satisfaction
- Revenue performance
- Financial outcomes
Root Cause Analysis
- Investigate performance variances by asking questions such as:
- Why did collections decrease?
- Why did liquidation rates improve?
- Why is one client outperforming another?
- Which operational process changed?
- Is inventory composition driving performance?
- Is a system enhancement impacting outcomes?
- Recommend corrective actions supported by quantitative analysis.
Client Reporting
- Support Client Services by producing executive-ready reporting that helps customers understand:
- Operational performance
- Financial results
- KPI trends
- Opportunities for improvement
- Success stories
- Areas requiring corrective action
- Create reports that tell a story - not simply display numbers.
Data Integrity
- Perform reconciliations across multiple data sources
- Validate data accuracy before distribution
- Identify anomalies and discrepancies
- Ensure executive reporting is reliable and trusted
Required Qualifications
- Bachelor's or equivalent experience in Business, Analytics, Finance, Statistics, Information Systems, or related discipline
- 5–8 years of Business Analytics experience
- Strong experience creating dashboards using Power BI
- Experience developing reports using SSRS
- Dashboard creation, design & maintenance
- Advanced Microsoft Excel skills
- Strong SQL skills for querying and analyzing large datasetsExperience working with large operational and financial databases
Preferred Experience
- Experience analyzing one or more of the following:
- Healthcare Revenue Cycle Management (RCM)
- Contact Center Operations
- Financial Analytics
- Business Intelligence
- Operational Performance Management
- Workforce Analytics
- Cash Collections
- Client Performance Reporting
- Healthcare experience is preferred but strong analytics professionals from banking, finance, insurance, consulting, or large-scale operations are encouraged to apply.
Kind Regards,
Shivani Amar
Talent Acquisition Manager
Phone: 8073921503
Email: shivani.amar@getixhealth.com