Business Advisory Associate

Accenture; Gurugram District; On-site; INR 420,000 - 660,000; Full time

Job summary

Accenture in India (Gurugram) is seeking a Business Advisory Associate with 1–3 years experience to help insurers redefine customer experience and accelerate transformation in intelligent operations.

You will review insurance certificates, track information in the insurer tracking tool, and support the claims lifecycle with data-driven insights and coordinated communications with borrowers and agents.

Qualifications

• Bachelor's degree in a relevant field required.
• 1–3 years of experience in insurance/claims preferred.
• Strong analytical and communication skills.

Responsibilities

• Review Insurance certificates and track information in the tracking tool.
• Perform comparative review of borrower’s proof of insurance against loan documents.
• Generate letters and reports and communicate non-adherence to borrowers/agents.
• Develop and deliver business solutions that support the claims process lifecycle.
• Work as an individual contributor within a team and adapt to rotations.

Skills

Credit risk assessment

Machine learning

Claims processing

Education

BTech

Any Graduation

Bachelors of Information Technology

Tools

Insurance tracking tool

Data analysis

Job description

Skill Required

Insurance Services - Insurance Claims

Designation

Business Advisory Associate

Qualifications

BTech / Any Graduation / Bachelors of Information Technology

Years of Experience

1 to 3 years

What Would You Do

We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.

• Scope of work is to review the Insurance certificates and track the Insurance Information from the certificate or other proof of insurance received in Insurance tracking tool. The team will perform comparative review of borrower’s proof of insurance coverage against the requirement as per the loan documents to verify adherence and create exception records in the system based on client requirements and approved matrices. Generate Letters and Reports, communicate non-adherence to the Borrowers/Agents and follow up on based on the Client approved matrices.
• You will be responsible for developing and delivering business solutions that support the claims process across its lifecycle, including first notice of loss, claims investigation, payment administration or adjudication, provider reimbursement (health care), subrogation and recovery.

What Are We Looking For

• Credit risk assessment and reinsurer exposure monitoring using financial and operational datasets.
• Detection of duplicate claims, premium mismatches, and reconciliation exceptions using machine learning.
• Predictive analytics for recoverability, collections prioritization, and dispute resolution.
• Design and deployment of AI-powered workflows to improve operational efficiency across reinsurance and claims.

Roles and Responsibilities

• In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
• Your expected interactions are within your own team and direct supervisor.
• You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments.
• The decisions that you make would impact your own work.
• You will be an individual contributor as a part of a team, with a predetermined, focused scope of work.
• Please note that this role may require you to work in rotational shifts.

Qualification

BTech, Any Graduation, Bachelors of Information Technology