Head – Claims – Reinsurance Skillventory

The Corporate Institute; Mumbai; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

The Corporate Institute in Mumbai seeks a seasoned Head of Claims – Reinsurance to lead end-to-end claims management, ensuring financial integrity and efficient settlements across the book. You will align with underwriting, global cedants, and external partners to drive a culture of excellence and transparency.

We require a senior leader with 12–25 years in insurance, strong contract interpretation, and a client-centric mindset to protect loss ratios and sustain the company’s market reputation.

Qualifications

• 12–25 years of progressive experience in the insurance sector.
• Ability to interpret complex legal contracts and treaty wordings with precise application of coverage and liability.
• Exceptional stakeholder management skills to influence senior leadership and negotiate with international partners.
• Strong analytical mindset to translate claims data into strategic business intelligence.
• Advanced academic background in Insurance, Finance, or Law, with professional certifications like ACII or equivalent.

Responsibilities

• Direct the entire claims lifecycle from notification to final settlement within treaty terms and governance.
• Collaborate with underwriting and actuarial teams to analyze loss trends and improve risk selection and pricing.
• Negotiate complex claims with global brokers and cedants to protect financial interests while maintaining relationships.
• Oversee digital transformation initiatives in the claims dept to reduce turnaround times and improve data accuracy.
• Mentor and lead a high-performing team of claims professionals to deliver excellent service.

Skills

Reinsurance claims

Client relationships

Stakeholder management

Data analytics

ACII certification

Education

Insurance/Finance/Law background

ACII or equivalent

Job description

Role Overview

As the Head of Claims – Reinsurance, you will spearhead the end-to-end claims management strategy, ensuring operational excellence and financial integrity for our reinsurance portfolio. You will act as the primary bridge between internal underwriting teams, global cedants, and external stakeholders, driving a culture of efficiency and transparency. Your leadership will be pivotal in optimizing claim settlement cycles, mitigating technical risks, and enhancing the overall customer experience by delivering seamless, high-quality service during critical claim events. By balancing rigorous technical oversight with a client‑centric approach, you will directly influence the companys loss ratios and long-term market reputation in the Mumbai insurance ecosystem.

Key Responsibilities

• – Direct the entire claims lifecycle, from initial notification to final settlement, to ensure compliance with treaty terms and internal governance standards.
• – Collaborate with underwriting and actuarial teams to analyze loss trends and provide actionable insights that improve risk selection and pricing accuracy.
• – Manage complex claim negotiations with global brokers and cedants to protect the companys financial interests while maintaining strong professional relationships.
• – Oversee the implementation of digital transformation initiatives within the claims department to reduce turnaround times and improve data accuracy for stakeholders.
• – Mentor and lead a high-performing team of claims professionals, fostering a culture of technical expertise, accountability, and superior service delivery.

Required Skillset

• – Demonstrated mastery in managing high-value reinsurance claims across diverse lines of business, backed by 12 to 25 years of progressive experience in the insurance sector.
• – Proven ability to interpret complex legal contracts and treaty wordings, ensuring precise application of coverage and liability limits.
• – Exceptional stakeholder management skills, with the ability to influence senior leadership and navigate sensitive negotiations with international partners.
• – Strong analytical mindset to translate technical claims data into strategic business intelligence that supports organizational growth.
• – Advanced academic background in Insurance, Finance, or Law, complemented by professional certifications such as ACII or equivalent industry designations.
• – Ability to thrive in a high-pressure, on-site work environment in Mumbai, demonstrating agility in decision‑making and a commitment to operational excellence.