Building Operations Janitorial Services

JLL; Gurugram District; On-site; INR 180,000 - 280,000; Full time

Job summary

JLL is seeking a Housekeeping Executive in Gurgaon to oversee housekeeping and vendor coordination at a commercial site. You will ensure quality cleaning services, supervise staff, and maintain essential records for client reporting.

The role requires a hotel management background with 1–2 years of relevant experience, strong communication, and customer-oriented service. On-site position in Gurugram with a 48-hour weekly schedule.

Qualifications

• Degree or Diploma in hotel management/hospitality.
• 1–2 years of work experience preferred.
• Effective communication and customer-oriented service.

Responsibilities

• Coordinate with site vendors for landscaping, pest control, housekeeping, and cleaning services.
• Maintain daily/monthly reports (DMR/MMR) and share with the Property Manager and client.
• Schedule weekly vendor meetings and manage attendance records for salary purposes.
• Mentor and develop subordinate vendor staff; ensure procedures are cost-efficient and compliant.

Skills

Effective communication

Customer service

Attention to detail

Education

Hotel management diploma

Job description

Job Description:

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Position: Housekeeping Executive, Gurgaon

Business: Property and Asset Management, Gurgaon

What this job involves

You will ensure we provide good housekeeping services; by coordinating with the site vendors for services like landscaping, pest control, housekeeping, facade cleaning, housekeeping machines, cleaning material, cradle machine etc. You will also be assisting Team Manager /Property Manager with any assigned projects and providing backup as and when required. Following would be your site deliverables:

• Taking daily property rounds, co-ordinating with the team to close any matters related to cleaning.
• Maintaining daily/monthly reports, i.e. DMR and MMR and sharing same with Property Manager and client.
• Schedule weekly vendor meetings to discuss on daily issues if any.
• Maintaining / preparing monthly attendance summary record for salary.
• Making sure that all customer queries are well-investigated and resolved. Escalating queries to appropriate supervisors if need be.
• Developing and mentoring new and subordinate vendor staff
• Assisting in improving and monitoring procedures to ensure the cost-effective and efficient services.
• Assisting in preparing and developing the documentation of standard policies and procedures
• Plans, schedules, inspect and assigns work to subordinate supervisors and/or teams.
• Manage landscaping and gardening.
• Regularly brief all staff regarding their duties, designated areas of work and special instructions if any.
• Prepare and implement various checklists, at the frequency instructed in the suggested formats.
• Ensure the housekeeping staff is well groomed.
• Monitor that the staff is cleaning as per standards, ensuring that the surfaces are maintained to enhance their longevity.
• Ensure that janitor closets and storage areas are always maintained in a neat and orderly manner.
• Take feedback - customer needs assessment and evaluation of customer satisfaction levels.

Site details:

You will be working on __BPTP Park Centra ___, which is a ___Commercial____, located at ___Gurgaon___

Site dynamics:

1. Work Schedule:

2. Site team: e.g.: Property Manager +2

3. Other details if any

Reporting:

You will be reporting to Housekeeping Manager /Property Manager.

Sound like you? Here is what we’re looking for:

Being Analytical and Meticulous

You will be building, maintaining, supporting and validating performance of subordinate staff workings. You will be providing customer oriented and best in class cleaning/hygiene services. You must pay attention to detail and have excellent problem-solving skills. customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction).

Qualifications

You will have a Degree / Diploma or relevant educational background in hotel management / hospitality with min 1-2 years of work experience preferred. Effective communication skills and customer-oriented service outlook is non-negotiable.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Location: On-site –Gurugram, HR

Scheduled Weekly Hours: 48

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.