Broadcast IT Executive

Fluidscapes Consultants; Mumbai; On-site; INR 500,000 - 800,000; Full time

Job summary

Fluidscapes Consultants is looking for a dedicated IT Operations Support professional based in Mumbai, India. The role involves executing daily IT operations, user support, and managing broadcast setups. Responsibilities include handling first-line support for systems and user issues, building and configuring PCs, and supporting studio operations like vMix setup. Candidates should have Windows administration knowledge and familiarity with broadcast tools. Accurate documentation and effective use of AI tools for processes are essential aspects of this position.

Qualifications

• Understanding of Windows administration and networking fundamentals.
• Familiarity with broadcast tools is advantageous.
• Strong research skills and adherence to documentation.

Responsibilities

• Handle first-line support for user and system issues.
• Build and Configure PCs, support studio operations.
• Manage data transfers and perform preventive maintenance.

Skills

Windows administration

Networking fundamentals

Fortinet basics

Broadcast tools (vMix/NDI)

Research skills using AI

Documentation accuracy

Job description

Execute daily IT operations, user support, and broadcast setups with precision. Research before escalation, follow SOPs, and maintain detailed documentation.

Key Responsibilities

• Handle first-line support for systems, network, and user issues.
• Build and configure PCs; verify licenses and installations.
• Support studio operations: vMix input setup, NDI source checks, teleprompter, and lighting readiness.
• Manage NAS data transfers and backups.
• Perform preventive maintenance and log updates in ERP.
• Use AI tools to assist troubleshooting, documentation, and process automation responsibly.

Job Requirements

• Windows administration and networking fundamentals.
• Familiarity with Fortinet basics and broadcast tools (vMix/NDI).
• Strong research skills using AI and technical resources.
• Documentation accuracy and ERP workflow adherence.