Branch Sales Manager - Retail Banking

Equitas Small Finance Bank; Jalgaon, Nashik District, Dhule; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Equitas Small Finance Bank Ltd. in Jalgaon is seeking a Branch Sales Manager to lead Retail Sales and Business Development.

You will drive branch growth, achieve targets, and expand the customer base with a focus on cross-sell opportunities across loans, insurance, and investments. You will manage Relationship Managers and sales staff, ensure regulatory compliance, monitor portfolio quality, and provide regular MIS reports to management.

Qualifications

• Achieve monthly, quarterly, and annual sales targets.
• Drive acquisition of new customers and business opportunities.
• Cross-sell and upsell products such as loans, insurance, investments, and other retail financial products.
• Develop local marketing and business generation activities to increase branch visibility.

Responsibilities

• Lead, motivate, and monitor the performance of Relationship Managers, Sales Officers, and branch staff.
• Conduct regular training and coaching sessions.
• Set individual targets and review performance periodically.
• Build and maintain strong relationships with existing and prospective customers.

Skills

Sales leadership

Target achievement

Relationship management

Cross-selling

People management

Training & coaching

Job description

Branch Sales Manager - Retail Sales & Business Development

• Achieve monthly, quarterly, and annual sales targets.
• Drive acquisition of new customers and business opportunities.
• Cross-sell and upsell products such as loans, insurance, investments, and other retail financial products.
• Develop local marketing and business generation activities to increase branch visibility.

Team Management

• Lead, motivate, and monitor the performance of Relationship Managers, Sales Officers, and branch staff.
• Conduct regular training and coaching sessions.
• Set individual targets and review performance periodically.

Customer Relationship Management

• Build and maintain strong relationships with existing and prospective customers.
• Resolve customer grievances promptly and efficiently.
• Ensure superior customer service standards across the branch.

Operations & Compliance

• Ensure adherence to company policies, regulatory guidelines, and audit requirements.
• Monitor branch operations and maintain process compliance.
• Coordinate with Operations, Credit, and Risk teams for smooth business processing.

Portfolio Management

• Monitor branch business portfolio quality.
• Track delinquency, customer retention, and collection performance.
• Take corrective actions to maintain healthy portfolio quality.

Reporting & MIS

• Prepare and submit daily, weekly, and monthly sales reports.
• Analyze business performance and implement improvement strategies.
• Provide market intelligence and competitor updates to management.