Branch Operations Manager

GramPro Business Services Pvt. Ltd.; Rampur; On-site; INR 2,000,000 - 3,000,000; Full time

Job summary

GramPro Business Services Pvt. Ltd. is seeking a Regional Head – MB Channel to oversee microfinance and NBFC operations across Bilaspur/Raipur, driving business growth and client loyalty. The role emphasizes building strong client relationships, cross-selling, and ensuring regulatory compliance.

The ideal candidate will bring extensive microfinance experience, proven team leadership, and strong analytical skills to inform strategic decisions and revenue expansion.

Qualifications

• 12-20 years of experience in microfinance or NBFC

Responsibilities

• Oversee microfinance, NBFC, MFI, group loan, and individual loan products to drive business expansion.
• Develop strategies to increase revenue through cross-selling and upselling opportunities.
• Foster strong relationships with clients to build trust and loyalty.
• Ensure compliance with regulatory requirements and internal policies.

Skills

Leadership

Relationship building

Regulatory knowledge

Data analysis

Job description

Regional Head – MB Channel role is currently open in the following regions:

• Bilaspur/Raipur

• Oversee microfinance, NBFC, MFI, group loan, and individual loan products to drive business expansion.
• Develop strategies to increase revenue through cross-selling and upselling opportunities.
• Foster strong relationships with clients to build trust and loyalty.
• Ensure compliance with regulatory requirements and internal policies.

Desired Candidate Profile

• 12-20 years of experience in microfinance or related field (NBFC).
• Proven track record of success in managing teams and driving business growth.
• Strong understanding of financial services industry trends and regulations.
• Excellent communication skills for building client relationships.
• Ability to analyze data to inform strategic decisions.