Branch Manager - Retail Microfinance

Tata Capital Finance Ltd; Karur; On-site; INR 650,000 - 1,200,000; Full time

Job summary

Tata Capital Finance Ltd. is seeking a Branch Manager for Retail MFB - Sales in Sivagiri, Tamil Nadu. The role emphasizes achieving disbursement targets, managing delinquency, and building a strong field presence through regular centre visits.

You will lead a team across territories to drive market penetration, assess potential client bases, and ensure portfolio quality while fostering lasting client relationships and brand presence.

Qualifications

• Graduate in any discipline.
• Fresher to max 5 years sales experience in microfinance.
• Basic understanding of Microfinance and JLG model.

Responsibilities

• Achieve disbursement targets with minimal delinquency.
• Identify Joint Liability Groups & disbursed loans for suitable customers.
• Lead a sales team across territories for deeper market penetration.
• Ensure daily/weekly collections targets are met.
• Follow up on disbursed loans, especially non-payers, and manage delinquencies.
• Maintain portfolio quality by tracking delinquencies and frauds.

Skills

Relationship management

Business sourcing

Flair for sales

Customer service

Education

Graduate in any discipline

Job description

Branch Manager - Retail MFB - Sales - Sivagiri - Lakshmi Complex - J Grades

• To ensure the achievement of disbursement targets with minimum delinquency Identifying Joint liability Groups & disbursed loans, to suit the target customers and geographies.
• Enabling business growth by developing and managing a teams across assigned territories for deeper market penetration and reach.
• Assess potential client base and product acceptability in new regions, areas & opportunities for geographical expansion of operational areas.
• Disbursement, repayment and delinquency management, achieving daily / weekly collections targets.
• Makes a close follow up of the disbursed loans, especially of the ones not paying on time.
• Undertake regular field visits, Centre Meeting and loan applicants Maintaining portfolio quality by tracking & controlling Normal dues, Nonstarters, Delinquency, & Frauds.
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensuring weekly / daily meetings & visit to centre Fresher to maximum of 5yrs exp + as a sales officer in microfinance business Basic understanding about Microfinance business and JLG model working would be preferred.

Key Skills

• Relationship management
• Business sourcing
• Flair for sales
• Understand critical attributes of customer service

Qualification- Graduate in any discipline