Branch Manager - Microfinance Retail Sales

Tata Capital Finance Ltd; Bharamasagara; On-site; INR 600,000 - 900,000; Full time

Job summary

Tata Capital Finance Ltd is seeking a Branch Manager for Retail MFB - Sales in Bharamasagara. You will drive disbursement targets, oversee field teams and build strong customer relationships to grow market presence.

Ideal candidates have up to 5 years of microfinance sales experience, a general degree, and a solid understanding of JLG models. The role involves frequent center visits, performance monitoring and ensuring portfolio quality.

Qualifications

• Fresher to 5 years' experience as a sales officer in microfinance.
• Basic understanding of microfinance and JLG model.

Responsibilities

• Achieve disbursement targets with minimum delinquency.
• Identify Joint Liability Groups and disbursed loans for target customers.
• Develop and manage teams across territories for market penetration.
• Assess potential client base and product acceptability for expansion.
• Manage disbursement, repayment and delinquency with daily/weekly collections targets.
• Follow up on disbursed loans, especially overdue ones.
• Undertake regular field visits, centre meetings, and loan applicants.
• Maintain portfolio quality by tracking delinquencies and frauds.
• Build strong client relationships and brand identification.
• Conduct weekly/daily meetings and visits to centres.

Skills

Relationship management

Business sourcing

Flair for sales

Customer service

Education

Graduate in any discipline

Job description

Branch Manager - Retail MFB - Sales - Bharamasagara - Nagaraj Complex - J Grades 10222

Responsibilities

• To ensure the achievement of disbursement targets with minimum delinquency
• Identifying Joint liability Groups & disbursed loans, to suit the target customers and geographies.
• Enabling business growth by developing and managing a teams across assigned territories for deeper market penetration and reach.
• Assess potential client base and product acceptability in new regions, areas & opportunities for geographical expansion of operational areas.
• Disbursement, repayment and delinquency management, achieving daily / weekly collections targets
• Makes a close follow up of the disbursed loans, especially of the ones not paying on time.
• Undertake regular field visits, Centre Meeting and loan applicants
• Maintaining portfolio quality by tracking & controlling Normal dues, Nonstarters, Delinquency, & Frauds.
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensuring weekly / daily meetings & visit to centre

Fresher to maximum of 5yrs exp + as a sales officer in microfinance business Basic understanding about Microfinance business and JLG model working would be preferred.

Key Skills

• Relationship management
• Business sourcing
• Flair for sales
• Understand critical attributes of customer service

Qualification

Graduate in any discipline