Branch Manager - Retail MFB - Sales - Thennilai - Subham Complex - J Grades

TATA Capital; India; On-site; INR 300,000 - 500,000; Full time

Job summary

A prominent financial services company in India seeks a Sales Officer to manage disbursements, enhance client relationships, and oversee delinquency management. This role requires a graduate with up to 5 years of experience in microfinance. Responsibilities include identifying loan opportunities, managing teams for market expansion, and ensuring the achievement of collection targets. The ideal candidate should have a flair for sales and an understanding of customer service.

Qualifications

• Fresher to maximum of 5 years experience as a sales officer in microfinance.
• Basic understanding of microfinance business and JLG model preferred.

Responsibilities

• Ensure achievement of disbursement targets with minimum delinquency.
• Identify Joint liability Groups & disbursed loans for target customers.
• Develop and manage teams for deeper market penetration.
• Assess potential client base and product acceptability.
• Handle disbursement, repayment, and delinquency management.

Skills

Relationship management

Business sourcing

Sales abilities

Customer service understanding

Education

Graduate in any discipline

Job description

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• To ensure the achievement of disbursement targets with minimum delinquency
• Identifying Joint liability Groups & disbursed loans, to suit the target customers and geographies.
• Enabling business growth by developing and managing a teams across assigned territories for deeper market penetration and reach.
• Assess potential client base and product acceptability in new regions, areas & opportunities for geographical expansion of operational areas.
• Disbursement, repayment and delinquency management, achieving daily / weekly collections targets
• Makes a close follow up of the disbursed loans, especially of the ones not paying on time.
• Undertake regular field visits, Centre Meeting and loan applicants
• Maintaining portfolio quality by tracking & controlling Normal dues, Nonstarters, Delinquency, & Frauds.
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensuring weekly / daily meetings & visit to centre
• Fresher to maximum of 5yrs exp + as a sales officer in microfinance business
• Basic understanding about Microfinance business and JLG model working would be preferred.

Key Skills

• Relationship management, Business sourcing
• Flair for sales
• Understand critical attributes of customer service

Qualification

Graduate in any discipline