Branch Manager- Ramnagaram

Birla Carbon; Hassan; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Birla Carbon seeks a Branch Manager in Karnataka to lead a team of Agency Managers. This role focuses on advisor recruitment, driving sales performance, and managing relationships internally and externally to achieve business targets.

The successful candidate will oversee team training, ensure compliance with regulatory standards, and manage operational responsibilities. Ideal for a proactive leader with strong sales and management skills.

Qualifications

• Experience in managing a sales team.
• Proven ability to achieve business targets.
• Strong interpersonal and communication skills.

Responsibilities

• Manage a team of Agency Managers and ensure advisor recruitment.
• Drive local sales promotion and support team members.
• Ensure compliance with regulatory environment.

Skills

Team Management

Sales Performance Monitoring

Recruitment

Risk Management

Relationship Management

Education

Bachelor's degree or equivalent

Job description

At the Aditya Birla Group, our Corporate Vision is aligned and intricately woven with our People Vision.

Job Purpose

The purpose of this job is to manage a team of Agency Managers, ensure advisor recruitment as per plan, and assist the Branch Head to make the branch a profit centre and to achieve annual business targets.

Job Challenges

• Unavailability of Quality Manpower in terms of Agency Managers and advisors, Retention of Quality Manpower
• Licensing of Advisors – Pass Percentage is very low, getting examination dates for Online Examination is very difficult.
• Fluctuating market condition
• Delay in completion of business during month end as it involves the long process to issue the policy (starting from policy receipting, scanning, completing requirement, medical follow ups and finally the completion).
• Infrastructure constraints
• Ensuring that business is carried out as per the compliance & regulatory environment

Key Result Areas

KRA1 Ensure performance of assigned Agency Managers with respect to recruitment of Advisors & achievement of business targets.

• 1. Recruit quality resource
• 2. Ensure performance standards of recruitment, activisation, policies & premium are met by the assigned agency managers
• 3. Maintain the profitability: Of the advisor, Of the Branch
• 4. Keep track on Advisors Contest and Clubs
• 5. Keep track on various training needs
• 6. Sharing good sales practices
• 7. Provide support to AM by participating in sales/recruitment
• 8. Be responsible for the market conduct of the assigned agency managers and the advisors in their team
• 9. Maintain the Sales Report on Introduction and Issued Business
• 10. Develop the Agency Manager’s (goal sheets)
• 11. Carry out goal setting exercise with his team enabling the FLS team to deliver the expected productivity & subsequently leading the team to progress to next progression level.

KRA2 Manage persistency and business health for the allotted branch so that functional goals are achieved.

• 1. Manage sales force attrition as per benchmark
• 2. Maintain quality of business for better persistency

KRA3 Relationship Management (Internal & External) to drive performance.

• 1. Maintain healthy & cordial relation with team of Agency Managers as well as all concerned departments
• 2. Maintain one to one contact with all advisors
• 3. Ensure reaching of communication to the advisors of his team about new product, schemes, clubs, etc. (using FLS as key point of contact)
• 4. Visit top advisors in regular intervals

KRA4 Drive local sales promotion effort for to support team members in achieving business targets

• 1. Anticipate sales promotion opportunities in the area of operation and devise innovative promotional activity
• 2. Driving various contests

KRA5 Ensure Risk Management as per company policy.

• 1. Carrying out the business activities as per the compliance & regulatory environment
• 2. Ensure (by doing basic screening & basic sanity checks) the applications that healthy business is introduced in the system
• 3. Be responsible for the market conduct of the assigned agency managers and the advisors in their team

KRA6 Manage administrative responsibilities of the branch in the absence of the Branch Head.

• 1. Assist the Branch Head in carrying out the branch administrative responsibilities / in the absence of Branch Head
• 2. Monitor operational costs
• 3. Facilitate in resolving any people or client related issues

KRA7 Team Management

• 1. Ensure through continuous on the job training, skill enhancement of team
• 2. Mentor, supervise and coach the team
• 3. Provide for on the job as well as classroom training for skill enhancement
• 4. Ensure periodic job rotation to give a higher exposure to the team members on all aspects

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