Branch Head - Ajmer

Birla Carbon; Rajasthan; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Aditya Birla Group is seeking a Branch Manager for our Ajmer branch in Rajasthan to lead a team of Agency Managers, drive advisor recruitment and ensure the branch achieves annual business targets. The role involves managing sales, compliance, relationships, and local promotions to sustain profitability.

The successful candidate will oversee branch operations in coordination with the Branch Head and participate actively in sales and recruitment activities to deliver results.

Responsibilities

• KRA1: Ensure performance of Agency Managers with respect to recruitment of Advisors and achievement of business targets.
• KRA2: Manage branch persistency and overall business health to meet functional goals.
• KRA3: Maintain relationships with team and internal/external stakeholders to drive performance.
• KRA4: Drive local sales promotions to support targets.
• KRA5: Ensure risk management as per company policy and compliance.
• KRA6: Manage branch administration in absence of Branch Head.
• KRA7: Team management—training, mentoring and rotation.

Job description

At the Aditya Birla Group, our Corporate Vision is aligned and intricately woven with our People Vision.

Designation : Branch Manager

Location : India Rajasthan Jaipur Road,Ajmer Branch

Job Description:

Job Purpose

The purpose of this job is to manage a team of Agency Managers, ensure advisor recruitment as per plan, and assist the Branch Head to make the branch a profit centre and to achieve annual business targets

JobContext:The purpose of this job is to manage a team of Agency Managers, ensure advisor recruitment as per plan, and assist the Branch Head to make the branch a profit centre and to achieve annual business targets.

Job Challenges

• Unavailability of Quality Manpower in terms of Agency Managers and advisors, Retention of Quality Manpower
• Licensing of Advisors – Pass Percentage is very low, getting examination dates for Online Examination is very difficult.
• Fluctuating market condition
• Delay in completion of business during month end as it involves the long process to issue the policy (starting from policy receipting, scanning, completing requirement, medical follow ups and finally the completion).
• Infrastructure constraints
• Ensuring that business is carried out as per the compliance & regulatory environment

Key Result Areas

KRA (Accountabilities) (Max 1325 Characters)

Supporting Actions (Max 1325 Characters)

KRA1

Ensure performance of assigned Agency Managers with respect to recruitment of Advisors & achievement of business targets

1. Recruit quality resource
2. Ensure performance standards of recruitment , activisation , policies & premium are met by the assigned agency managers
3. Maintain the profitability:
   Of the advisor
   Of the Branch.
4. Keep track on Advisors Contest and Clubs
5. Keep track on various training needs.
6. Sharing good sales practices.
7. Provide support to AM by participating in sales/recruitment.
8. Be responsible for the market conduct of the assigned agency managers and the advisors in their team
9. Maintain the Sales Report on Introduction and Issued Business
10. Develop the Agency Manager’s (goal sheets).
11. Carry out goal setting exercise with his team enabling the FLS team to deliver the expected productivity & subsequently leading the team to progress to next progression level.

KRA2

Manage persistency and business health for the allotted branch so that functional goals are achieved.

1. Manage sales force attrition as per bench mark.
2. Maintain quality of business for better persistency

KRA3

Relationship Management (Internal & External) to drive performance.

1. Maintain healthy & cordial relation with team of Agency Managers as well as all concerned departments.
2. Maintain one to one contact with all advisors.
3. Ensure reaching of communication to the advisors of his team about new product, schemes, clubs, etc. (using FLS as key point of contact).
4. Visit top advisors in regular intervals

KRA4

Drive local sales promotion effort for to support team members in achieving business targets

1. Anticipate sales promotion opportunities in the area of operation and devise innovative promotional activity.
2. Driving various contests

KRA5

Ensure Risk Management as per company policy.

1. Carrying out the business activities as per the compliance & regulatory environment.
2. Ensure (by doing basic screening & basic sanity checks) the applications that healthy business is introduced in the system.
3. Be responsible for the market conduct of the assigned agency managers and the advisors in their team

KRA6

Manage administrative responsibilities of the branch in the absence of the Branch Head

1. Assist the Branch Head in carrying out the branch administrative responsibilities / in the absence of Branch Head
2. Monitor operational costs
3. Facilitate in resolving any people or client related issues

KRA7

Team Management

1. Ensure through continuous on the job training, skill enhancement of team
2. Mentor, supervise and coach the team.
3. Provide for on the job as well as classroom training for skill enhancement
4. Ensure periodic job rotation to give a higher exposure to the team members on all aspects.

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