Branch Manager - Life Insurance - Direct channel- Thane 12.5lacs

Wego Consultants; Thane; In loco; INR 700.000 - 1.100.000; Tempo pieno

Descrizione del lavoro

Wego Consultants is seeking a capable sales leader to manage, develop and supervise a team with a focus on moving service to sales through relationship management and sales productivity. The role aims to achieve sales and service targets by guiding executives and optimizing performance.

The candidate should have 5–7 years of experience in managing agents and sales reps, with an MBA preferred. The position will require strong leadership, client engagement, and adherence to company policies.

Competenze

• Experience managing agents, sales reps or DSAs in a target-driven environment.
• MBA degree preferred; graduation from a recognised university.
• Strong interpersonal and leadership skills with the ability to coach executives.

Mansioni

• Identify, interview and select sales executives with HR support.
• Meet productivity measures for the unit: premium per executive, case rate, persistency and retention.
• Exceed revenue targets.
• Undertake joint field work with executives and observe/demonstrate successful selling skills.
• Conduct Fortnightly performance reviews with executives.
• Help executives use the GOLD system to maximize business from the target market.
• Supervise daily activity plan of all executives to ensure fulfilment.
• Ensure that all executives perform per company rules on need-based selling, compliance and customer service.
• Effectively manage, track and convert leads from the in-house telemarketing unit.
• Engage with customers to provide quick responses and good customer service.
• Assist in direct customer service policyholders complaint resolution.
• Ensure retention of in his allocated book of relations.
• Educate team/prospects about products vis-a-vis competitors to aid decision making.

Conoscenze

Relationship management

Sales leadership

Team management

Product knowledge

Customer service

Lead conversion

Formazione

MBA

Descrizione del lavoro

Is responsible for managing, developing & supervising the team with a key focus on Service to sales through relationship management, sales productivity-per-executive, thereby achieving sales & service targets.

Roles and Responsibilities

• Identify, interview and select sales executives with support from HR.
• To meet the following productivity measures for the unit: Premium per executive, case rate, persistency, retention and a high % of executives exceeding planned productivity standards
• Exceed revenue targets
• Undertake joint field work with executives and observe/demonstrate successful selling skills
• Conduct Fortnightly performance review (PRP) with executives
• Help executives use the GOLD system for maximizing business from a given target market
• Supervise daily activity plan of all executives to ensure that these are being fulfilled as per the desired levels
• Ensure that all executives under supervision perform 100% as per the companys rules and regulations wrt. Need based selling, Compliance and Customer service
• Effectively manage, track and convert leads provided by the in-house telemarketing unit.
• Engage with customers to provide quick response to customer queries, provide customer service.
• Assist in Direct customer service policyholders complaint resolution.
• Ensure retention of in his allocated book of relations.
• Educate team/ prospects about products vis--vis products of competition to enable them in taking appropriate decisions

Desired Candidate Profile

• Graduate preferably with an MBA
• Minimum 5-7 years experience in managing Agents, Sales Reps/DSAs