Branch Manager - Life Insurance - Direct channel-Nashik-13 lacs

Wego Consultants; Nashik District; Sur place; INR 800 000 - 1 200 000; Plein temps

Résumé du poste

Wego Consultants in Nashik, India is seeking a Branch Manager to lead the sales and service team, drive relationship management, and achieve revenue and service targets.

You will identify, interview and retain sales executives, monitor productivity, coach field staff, and ensure compliance and customer service standards while maximizing business from the branch.

MBA graduates with 5–7 years of experience in managing agents and sales reps are preferred; location on-site in Nashik.

Qualifications

• MBA preferred and 5–7 years experience in managing Agents, Sales Reps/DSAs
• Graduate degree with strong sales leadership background

Responsabilités

• Identify, interview and select sales executives with HR support.
• Meet productivity measures: premium per executive, case rate, persistency, retention.
• Exceed revenue targets.
• Undertake joint field work with executives to demonstrate selling skills.
• Conduct Fortnightly performance reviews with executives.
• Help executives use the GOLD system to maximize business in a target market.
• Supervise daily activity plans to ensure targets are met.
• Ensure executives perform per company rules on need-based selling, compliance and customer service.
• Effectively manage, track and convert leads from the telemarketing unit.
• Engage customers to provide quick responses and service.
• Assist in direct customer service policyholder complaint resolution.
• Ensure retention of relationships in allocated book.
• Educate team about products versus competition to aid decision-making.

Connaissances

Leadership

Sales Management

Formation

MBA

Graduate degree

Description du poste

Branch Manager is responsible for managing, developing & supervising the team with a key focus on Service to sales through relationship management, sales productivity-per-executive, thereby achieving sales & service targets.

Roles and Responsibilities

• Identify, interview and select sales executives with support from HR.
• To meet the following productivity measures for the unit: Premium per executive, case rate, persistency, retention and a high % of executives exceeding planned productivity standards
• Exceed revenue targets
• Undertake joint field work with executives and observe/demonstrate successful selling skills
• Conduct Fortnightly performance review (PRP) with executives
• Help executives use the GOLD system for maximizing business from a given target market
• Supervise daily activity plan of all executives to ensure that these are being fulfilled as per the desired levels
• Ensure that all executives under supervision perform 100% as per the companys rules and regulations wrt. Need based selling, Compliance and Customer service
• Effectively manage, track and convert leads provided by the in-house telemarketing unit.
• Engage with customers to provide quick response to customer queries, provide customer service.
• Assist in Direct customer service policyholders complaint resolution.
• Ensure retention of in his allocated book of relations.
• Educate team/ prospects about products vis--vis products of competition to enable them in taking appropriate decisions

Desired Candidate Profile

• Graduate preferably with an MBA
• Minimum 5-7 years experience in managing Agents, Sales Reps/DSAs