Branch Manager - Life Insurance - Direct channel

Wego Consultants; Valsad District; Presencial; INR 800.000 - 1.200.000; Jornada completa

Descripción de la vacante

Wego Consultants is seeking a performance-driven leader to manage, develop and supervise a field sales team, with a focus on turning service interactions into sales through strong relationship management and per-executive productivity.

The ideal candidate should be a graduate (MBA preferred) with 5–7 years of experience in managing Agents, Sales Reps/DSAs and a track record of meeting revenue targets.

Formación

• Graduate with MBA preferred.
• 5–7 years experience in managing Agents, Sales Reps/DSAs.

Responsabilidades

• Identify, interview and select sales executives with support from HR.
• Meet productivity measures: premium per executive, case rate, persistency, retention and exceeding productivity standards.
• Exceed revenue targets.
• Undertake joint field work with executives to demonstrate successful selling skills.
• Conduct fortnights performance reviews with executives.
• Educate team about products vis--vis competition to aid decision making.
• Supervise daily activity plans to ensure targets are met.
• Ensure adherence to company rules on need-based selling, compliance and customer service.
• Effectively manage, track and convert leads from the telemarketing unit.
• Engage with customers to provide prompt responses and service.

Conocimientos

Relationship management

Team supervision

Lead management

Customer service

Sales coaching

Educación

Graduate preferably with an MBA

Descripción del empleo

Is responsible for managing, developing & supervising the team with a key focus on Service to sales through relationship management, sales productivity-per-executive, thereby achieving sales & service targets.

Roles and Responsibilities

• Identify, interview and select sales executives with support from HR.
• To meet the following productivity measures for the unit: Premium per executive, case rate, persistency, retention and a high % of executives exceeding planned productivity standards
• Exceed revenue targets
• Undertake joint field work with executives and observe/demonstrate successful selling skills
• Conduct Fortnightly performance review (PRP) with executives
• Help executives use the GOLD system for maximizing business from a given target market
• Supervise daily activity plan of all executives to ensure that these are being fulfilled as per the desired levels
• Ensure that all executives under supervision perform 100% as per the companys rules and regulations wrt. Need based selling, Compliance and Customer service
• Effectively manage, track and convert leads provided by the in-house telemarketing unit.
• Engage with customers to provide quick response to customer queries, provide customer service.
• Assist in Direct customer service policyholders complaint resolution.
• Ensure retention of in his allocated book of relations.
• Educate team/ prospects about products vis--vis products of competition to enable them in taking appropriate decisions

Desired Candidate Profile

• Graduate preferably with an MBA
• Minimum 5-7 years experience in managing Agents, Sales Reps/DSAs