Branch Manager - Gold Loan

Poonawalla Fincorp; Nagpur District; On-site; INR 600,000 - 900,000; Full time

Job summary

Poonawalla Fincorp is seeking an experienced Branch Manager in Nagpur to oversee branch operations and drive profitability. The role emphasizes leadership, process discipline, and effective customer interactions to grow gold loan and asset product portfolios.

You will coordinate marketing activities, manage vault security, and ensure strict policy compliance across all branch processes, while mentoring staff and optimizing performance metrics.

Qualifications

• 7+ years of Product / Sales experience in Gold loan or other Asset products.
• Postgraduate Degree in MBA or Equivalent

Responsibilities

• Drive field marketing activities to improve branch visibility and leads.
• Plan and monitor branch field marketing for healthy pipeline and business conversion.
• Ensure accurate appraisal of gold ornaments (weight/purity) per policy and compliance.
• Joint custodian of the Vault; safekeeping of pledged ornaments.
• Verify KYC documents, process loan disbursals and handle customer requests.
• Process foreclosure, part release, and interest payments as required.
• Authorize transactions for disbursal, foreclosure, release and collections.
• Maintain NPAs through strong follow-ups and collections.

Skills

Gold loan sales

Asset products

Branch management

Education

MBA

Job description

Job Summary

Responsible for overall branch operations, performance profitability of the branch.

Responsibilities

• Drive participate in field marketing activities with the team to improve branch visibility.
• Plan, conduct monitor the branch field level marketing activities to ensure healthy pipeline of leads resulting in business conversion branch growth.
• Focus on customer engagement appraisal of gold ornaments being pledged in branch with correct weight purity assessment as per company policy and auditory compliance.
• Joint custodian of the Vault with responsibility of safekeeping of pledge ornaments as per company policy.
• Verify customer KYC documents, application requests and initiate loan disbursals.
• Process foreclosure, part release, closure, interest payment transactions based on customer requests.
• Authorize transactions for disbursal, foreclosure, release and accept customer payments.
• Responsible for keeping NPAs in control through strong follow-ups from customers for interest collections.
• Good planning abilities are required for smooth functioning of the branch for developing cohesiveness within the company and co-workers.
• Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance.
• Maintaining quality performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch.
• Increase gold loan business plus various other third-party products.
• Responsible for correct valuation maintenance of 100% process compliance at branch.
• Manage error-free valuation appraisal of gold ornaments being pledged in branch with correct weight purity assessment as per company policy and auditory compliance.

Qualifications

• 7+ years of Product / Sales experience in Gold loan or other Asset products
• Postgraduate Degree in MBA or Equivalent

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.