Branch Manager - Gold Loan

Poonawalla Fincorp; Jalgaon; On-site; INR 600,000 - 900,000; Full time

Job summary

Poonawalla Fincorp in Jalgaon seeks an experienced professional to manage and grow the branch operations. You will drive field marketing, oversee loan disbursals, KYC verifications and asset valuation while ensuring 100% process compliance.

You will lead a team, mentor staff, monitor profitability and develop cohesive strategies to increase gold loan business and cross-sell third-party products. The role requires strong planning and customer engagement skills and adherence to policy.

Qualifications

• 7+ years of product / sales experience in gold loan or other asset products.
• Post graduate degree in MBA or equivalent.

Responsibilities

• Oversee overall branch operations, performance and profitability.
• Drive field marketing activities to improve branch visibility and lead pipeline.
• Plan and monitor branch and field marketing to convert leads and grow branch
• Ensure accurate appraisal of gold ornaments and weight/purity per policy and audits.
• Safeguard pledged ornaments in vault and ensure process compliance.
• Verify KYC documents, initiate loan disbursals, and handle foreclosures and payments.
• Ensure NPAs are controlled through follow-ups and timely collections.
• Provide training, coaching and feedback to staff to improve performance.
• Prepare branch reports and take actions for business growth and product expansion.

Skills

Sales experience

Gold loan knowledge

Education

MBA or equivalent

Job description

Job Summary

Responsible for overall branch operations, performance & profitability of the branch, driving field marketing activities with the team to improve branch visibility, planning, conducting & monitoring branch and field level marketing activities to ensure a healthy pipeline of leads resulting in business growth, focusing on customer engagement and appraisal of gold ornaments pledged in branch with correct weight & purity assessment as per company policy and auditing compliance, joint custodian of the Vault with responsibility of safekeeping of pledge ornaments as per company policy, verify customer KYC documents, application requests and initiate loan disbursals, process foreclosure, part release, closure, interest payment transactions based on customer requests, authorize transactions for disbursal, foreclosure, release and accept customer payments, responsible for keeping NPAs in control through strong follow-ups from customers for interest collections, good planning abilities for smooth functioning of the branch and for developing cohesiveness within the company and co-workers, hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance, maintaining quality & performance of the business, preparing various reports of the same and taking necessary actions for growth of business in branch, increase gold loan business plus various other third-party products, responsible for correct valuation & maintenance of 100% process compliance at branch, manage error-free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditing compliance.

Responsibilities

• Responsible for overall branch operations, performance & profitability of the branch.
• Drive & participate in field marketing activities with the team to improve branch visibility.
• Plan, conduct & monitor the branch & field level marketing activities to ensure healthy pipeline of leads resulting in business conversion & branch growth.
• Focus on customer engagement & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance.
• Joint custodian of the Vault with responsibility of safekeeping of pledge ornaments as per company policy.
• Verify customer KYC documents, application requests and initiate loan disbursals.
• Process foreclosure, part release, closure, interest payment transactions based on customer requests.
• Authorize transactions for disbursal, foreclosure, release and accept customer payments.
• Responsible for keeping NPAs in control through strong follow-ups from customers for interest collections.
• Good planning abilities are required for smooth functioning of the branch & for developing cohesiveness within the company and co-workers.
• Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance.
• Maintaining quality & performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch.
• Increase gold loan business plus various other third-party products.
• Responsible for correct valuation & maintenance of 100% process compliance at branch.
• Manage error-free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance.

Qualifications

• 7+ years of product / sales experience in gold loan or other asset products, post graduate degree in MBA or equivalent

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.