Branch Manager_BRANCH BANKING-Branch Head_Prayagraj

Kotak Mahindra Bank; Prayagraj; On-site; INR 800,000 - 1,500,000; Full time

Job summary

Kotak Mahindra Bank is seeking a results-driven Branch Manager for its Retail Liabilities unit in India. You will drive branch growth, ensure operational excellence, and deliver superior customer service while managing a high-performing team.

You will own the branch P&L, oversee compliance, promote cross-selling of deposits, mutual funds, and insurance, and collaborate with product teams to enhance offerings. A dynamic leader with sales acumen and regulatory awareness is essential.

Qualifications

• Experience leading a bank branch with P&L responsibilities.
• Strong regulatory knowledge and compliance mindset.
• Proven ability to drive cross-selling of financial products.

Responsibilities

• Drive enhancement of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote and achieve cross-selling targets for non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and ensure smooth day-to-day operations.
• Ensure full compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of the branch's Profit & Loss and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.

Skills

Leadership

Sales acumen

Regulatory awareness

Team management

Customer service

Job description

Job Description:

As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team. You will oversee the branch's profitability, compliance, and customer engagement, while also promoting cross-selling of financial products

Responsibilities

• Drive enhancement of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote and achieve cross-selling targets for non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and ensure smooth day-to-day operations.
• Ensure full compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of the branch's Profit & Loss and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.

Requirements: