Branch Manager_BRANCH BANKING_0125_3730_1005584

Kotak Mahindra Bank; Bhilwara; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Kotak Mahindra Bank is seeking a Branch Manager for its Retail Liabilities vertical. You will drive business growth, ensure operational excellence, and deliver superior customer service.

The role requires a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team. You will oversee profitability, compliance, and customer engagement while promoting cross-selling of financial products.

Qualifications

• Dynamic leader with strong sales acumen and regulatory awareness.
• Ability to manage a high-performing team and drive branch profitability.
• Oversee compliance, customer engagement, and cross-selling of financial products.

Responsibilities

• Drive enhancement of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote and achieve cross-selling targets for non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and ensure smooth day-to-day operations.
• Ensure full compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of the branch’s Profit & Loss and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.

Skills

Team Leadership

Sales acumen

Regulatory awareness

Customer service orientation

Cross-selling

Job description

Job Description:

As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high‑performing team. You will oversee the branch’s profitability, compliance, and customer engagement, while also promoting cross‑selling of financial products

Responsibilities

• Drive enhancement of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote and achieve cross‑selling targets for non‑deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and ensure smooth day‑to‑day operations.
• Ensure full compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of the branch’s Profit & Loss and break‑even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.