Branch Manager_BRANCH BANKING-Branch Head_Ajmer

Kotak Mahindra Bank; Ajmer; On-site; INR 1,500,000 - 2,000,000; Full time

Job summary

Kotak Mahindra Bank is seeking a Branch Manager for the Retail Liabilities vertical in Ajmer. You will drive business growth, oversee profitability, and ensure exceptional customer service at every branch touchpoint.

You will lead a high-performing team, ensure regulatory compliance, and push cross-selling of mutual funds and insurance, while coordinating with product and marketing teams to deliver customer-centric financial solutions.

Qualifications

• Drive growth of the deposit pool from existing and new customers.
• Maintain high standards of customer service across touchpoints.
• Lead cross-selling of non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance.
• Generate fee-based income through strategic offerings.
• Oversee branch administration and day-to-day operations.
• Ensure compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of branch Profit & Loss and break-even.
• Collaborate with internal stakeholders for product innovation and marketing.

Responsibilities

• Drive growth of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote and achieve cross-selling targets for non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and ensure smooth day-to-day operations.
• Ensure full compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of the branch’s Profit & Loss and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.

Job description

Job Description: As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team. You will oversee the branch’s profitability, compliance, and customer engagement, while also promoting cross-selling of financial products

Responsibilities

• Drive enhancement of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote and achieve cross-selling targets for non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and ensure smooth day-to-day operations.
• Ensure full compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of the branch’s Profit & Loss and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.