Branch Manager-BRANCH BANKING-Branch Head

Kotak Mahindra Bank Ltd; Ahmedabad District; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Kotak Mahindra Bank Ltd is seeking a Branch Manager for the Retail Liabilities vertical in Gujarat. You will drive business growth, supervise a high-performing team, and ensure top-tier customer service across all touchpoints.

Focus on deposit growth, cross-selling of non-deposit products, and profitability while maintaining regulatory compliance. You will lead sales initiatives for mutual funds and insurance, manage branch P&L, and collaborate with stakeholders to innovate products and

Qualifications

• Dynamic leader with strong sales acumen and ability to drive business growth.
• Proven track record in managing high-performing teams and ensuring regulatory compliance.
• Strong customer service orientation with focus on end-to-end branch delivery.

Responsibilities

• Drive deposit growth from existing and new customers.
• Ensure high standards of customer service delivery across touchpoints.
• Promote cross-selling of non-deposit products.
• Lead sales initiatives for mutual funds and insurance products.
• Generate fee-based income through strategic offerings.
• Oversee branch operations and administration.
• Ensure compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of branch P&L and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.

Skills

Sales acumen

Team leadership

Regulatory awareness

Customer service

Job description

As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team. You will oversee the branch’s profitability, compliance, and customer engagement, while also promoting cross-selling of financial products.

• Drive enhancement of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote and achieve cross-selling targets for non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and ensure smooth day-to-day operations.
• Ensure full compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of the branch’s Profit & Loss and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.