Branch Manager_BRANCH BANKING_0125_5377_1033132

Kotak Mahindra Bank; Muzaffarnagar; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Kotak Mahindra Bank in Muzaffarnagar seeks a dynamic Branch Manager to drive growth, manage operations, and deliver superior customer service at the branch level.

You will lead a high-performing team, oversee profitability and compliance, and promote cross-selling of Mutual Funds, Insurance, and other financial products to customers. The role demands strong sales acumen and regulatory awareness with hands-on leadership.

Qualifications

• Experience in managing a bank branch and leading a high-performing team.
• Responsible for branch profitability, risk and compliance.
• Promote cross-selling of financial products including Mutual Funds and Insurance.

Responsibilities

• Drive enhancement of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote and achieve cross-selling targets for non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and ensure smooth day-to-day operations.
• Ensure full compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of the branch’s Profit & Loss and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.

Skills

Sales acumen

Regulatory awareness

Leadership

Customer service

Cross-selling

Job description

Job Description:

As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team. You will oversee the branch’s profitability, compliance, and customer engagement, while also promoting cross-selling of financial products

Responsibilities

• Drive enhancement of the deposit pool from existing and new customers.


• Ensure high standards of customer service delivery across all touchpoints.


• Promote and achieve cross-selling targets for non-deposit products.


• Lead sales initiatives for Mutual Funds and Insurance products.


• Generate fee-based income through strategic product offerings.


• Oversee branch administration and ensure smooth day-to-day operations.


• Ensure full compliance with regulatory and internal guidelines.


• Foster a productive and motivated branch team environment.


• Take ownership of the branch’s Profit & Loss and break-even performance.


• Collaborate with internal stakeholders for product innovation and marketing initiatives.

Requirements: