Branch Manager

Aditya Birla Sun Life Insurance; West Bengal; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Aditya Birla Sun Life Insurance is seeking a Branch Manager to oversee branch operations, drive profitability, and ensure superior customer satisfaction. The role involves managing staff, maintaining operational standards, and achieving financial targets within the branch.

The ideal candidate will lead a team, monitor service quality, and implement strategies to optimize branch performance while upholding regulatory and corporate guidelines.

Responsibilities

• Directing and supervising all work performed in the branch
• Fostering a positive environment to ensure customer satisfaction
• Overseeing all areas of operation and business activities within the branch
• Ensuring the branch meets its financial goals and objectives

Job description

Job Purpose

A Branch Manager is responsible for overseeing the operations of a branch, ensuring profitability, and maintaining customer satisfaction. Key responsibilities include:

• Managing Staff: Directing and supervising all work performed in the branch
• Customer Satisfaction: Fostering a positive environment to ensure customer satisfaction
• Operational Oversight: Overseeing all areas of operation and business activities within the branch
• Profitability: Ensuring the branch meets its financial goals and objectives