Branch Manager

Ujjivan Small Finance Bank; Gurugram District; On-site; INR 350,000 - 650,000; Full time

Job summary

Ujjivan Small Finance Bank is seeking a branch operations-focused professional in Gurugram district to drive sales, customer satisfaction, and overall branch performance.

The role emphasizes team guidance, strategic growth initiatives, and ensuring regulatory compliance with internal policies. Market analysis will help identify opportunities and optimize branch results.

Responsibilities

• Manage branch operations, ensuring efficient sales performance and customer satisfaction.
• Oversee team handling, providing guidance and support to achieve targets.
• Develop and implement strategies for business growth, including cross-selling and upselling products.
• Ensure compliance with regulatory requirements and internal policies.
• Analyze market trends and competitor activity to identify opportunities for improvement.

Job description

Roles and Responsibilities

• Manage branch operations, ensuring efficient sales performance and customer satisfaction.
• Oversee team handling, providing guidance and support to achieve targets.
• Develop and implement strategies for business growth, including cross-selling and upselling products.
• Ensure compliance with regulatory requirements and internal policies.
• Analyze market trends and competitor activity to identify opportunities for improvement.