Branch Manager

Jakson Group; Varanasi; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Jakson Group in Varanasi seeks a dynamic Sales Head to lead, coach, and motivate the sales team to achieve targets and drive growth. You will ensure top-tier customer service, manage inventory and budgets, and oversee recruitment and development of the team, while enforcing safety, compliance, and dealership policies.

The role requires 8–12 years in sales or branch operations with strong leadership, CRM proficiency, and a track record of revenue growth in automotive, power generation, or

Qualifications

• 8–12 years in sales, business development, or branch operations.
• Strong leadership, team management, and communication skills.
• Proficiency in CRM tools and sales processes.
• Automotive, power generation, energy solutions, or engineering exposure a plus.
• Willing to travel; strict adherence to safety and compliance.

Responsibilities

• Lead, coach, and motivate the sales team to achieve performance targets and drive sales growth.
• Ensure superior customer service and maintain high customer satisfaction levels.
• Conduct regular visits to top customers to strengthen relationships and identify opportunities.
• Address and resolve customer complaints promptly and professionally.
• Monitor inventory levels and maintain adequate stock of spare parts.
• Manage branch budget, cost control, and profitability while meeting targets.
• Oversee recruitment, training, and development of the sales team.
• Provide performance evaluations and implement improvement plans.
• Ensure adherence to dealership policies and industry regulations.
• Ensure safety and security of premises, staff, and assets.
• Provide regular reports on branch performance to senior management.
• Drive usage of Cummins tools and processes to enhance sales effectiveness.

Skills

Leadership

Team management

Communication

CRM tools

Sales processes

Education

Diploma / Bachelor's degree in Engineering

MBA (plus)

Tools

CRM software

Job description

Role & responsibilities

• Lead, coach, and motivate the sales team to achieve performance targets and drive overall sales growth.
• Ensure superior customer service and maintain high customer satisfaction levels, fostering long-term relationships.
• Conduct regular visits to the top twenty in-fold and out-of-fold customers to strengthen relationships and identify sales opportunities.
• Address and resolve customer complaints and issues promptly and professionally, maintaining the brand's reputation.
• Monitor inventory levels and ensure adequate stock of spare parts, maintaining optimal Min-Max inventory levels to meet customer demand.
• Manage the branch's budget, ensuring effective cost control and profitability while meeting sales targets.
• Oversee the recruitment, training, and development of a skilled, motivated sales team to drive business performance.
• Conduct performance evaluations, provide constructive feedback, and implement improvement plans for team development.
• Ensure strict adherence to dealership policies, procedures, and relevant industry regulations.
• Oversee the safety and security of the branch premises, staff, and assets, ensuring a safe working environment.
• Provide regular reports on branch performance, activities, and sales progress to senior management for strategic decision-making.
• Drive the utilization of Cummins tools and processes, including the Cummins Sales Process and Customer Relationship Management (CRM), to enhance sales effectiveness and customer engagement.

Preferred candidate profile:

• Education: Diploma / Bachelor's degree (Engineering) preferred; MBA is a plus.
• Experience: 8-12 years in sales, business development, or branch operations; proven track record in driving revenue growth.
• Skills: Strong leadership, team management, and communication skills; proficiency in CRM tools and sales processes.
• Industry Exposure: Automotive, Power Generation, Energy Solutions, or Engineering sectors.
• Behavioral Traits: Results-driven, customer-focused, problem-solving mindset with the ability to work under pressure.
• Other: Willing to travel; familiar with safety and compliance standards.