Branch Manager

Darwinbox Digital Solutions Pvt Ltd.

Salem

On-site

INR 600,000 - 1,200,000

Full time

41 hours ago

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Job summary

Darwinbox Digital Solutions Pvt Ltd. in Salem, Tamil Nadu invites applications for a Branch Manager position. The role covers branch upkeep, ATM, P&L and balance sheet management, and CASA growth along with cross-selling of third-party and asset products. You will lead a high-performance team and manage regulatory compliance.

Key duties include MIS reporting, maintaining HNI relationships, and driving customer engagement initiatives to meet service and policy standards.

Qualifications

Upkeep of the Branch and ATM.
Profit & Loss and Balance Sheet management of the branch.
Thorough knowledge of daily banking operations and services.
Compliance with bank policies and regulatory requirements.
Ability to generate CASA and cross-sell products.
Maintain and deepen relationships with HNI customers.
Lead and train branch staff; manage attrition and role clarity.
Ensure MIS reports and audits are completed on time.
Adherence to quality standards (ISO 9001:2000).

Responsibilities

Upkeep of the Branch and ATM.
Profit & Loss and Balance Sheet Management of the branch.
Tracking and monitoring daily productivity and book movement of the branch.
Liability generation & New Business development (CASA acquisition).
Cross Sell of various Third party products and Asset products.
Maintaining & deepening relationship with HNI customers.
Ensure Branch headcount budget are on-board.
Adherence of YES Values driven via Yes Personality standards & Work commitment.
Effective Team Management and building Team Spirit.
Learning & skill development of the team.
Ensure Role clarity to employees in the branch and manage attrition.
Comply with Bank's policies and processes.
Conduct customer engagement programs and marketing events.
Drive Employee Engagement activities in the branch.
Timely communication to employees for smooth branch functioning.
Timely escalation of issues and regulatory compliance.

Skills

Leadership

Team management

Customer relationship

Compliance

KYC/AML

CRM

Banking products

Marketing events

ISO 9001 knowledge

Tools

CRM software

MIS tools

Job description

Salem Fairlands, Salem, Tamil Nadu, India ..+ 1

7 - 14 Years

Employee

Job Description

Upkeep of the Branch and ATM
Profit & Loss and Balance Sheet Management of the branch
Tracking and monitoring daily productivity and book movement ofthe branch
Liability generation & New Business development (CASAacquisition)
Cross Sell of various Third party products and Asset products
Maintaining & deepening relationship with HNI customers
Ensure Branch headcount budget are on-board
Adherence of YES Values driven via Yes Personality standards& Work commitment
Effective Team Management and building Team Spirit
Learning & skill development of the team
Ensure Role clarity to employees in the branch and manageattrition
Ensure that the BEST template is fully updated
Ensure that BELT is conducted on timely basis
Comply with Bank's policies and processes
Conduct customer engagement programs and marketing events.
Drive Employee Engagement activities in the branch
Thorough knowledge of daily banking operations and products andservices
Timely communication of relevant information to the Branchemployees for the smooth functioning of the Branch
Ensure timely escalation of issues impacting business andappropriate solutions to address the concerns
Ensure comprehensivecompliance with all regulatory and statutory requirements as relevant for thebranch and for various product and services
Awareness of ISO 9001:2000 standards & meet/exceed setquality parameters conforming to the standards
Ensure safety and security of Bank and customer's assets
Ensure Audit related deliverables both internal and externalare met as per the prescribed norms
Ensure timely submission of MIS reports
100% allocation of Service RM codes and quarterly review
Training of KYC/AML on a monthly basis
Proper implementation of CRM by the Sales, Relationship &BSD departments and to be reviewed at every interval