Branch Manager

Neuraleap Technologies Group; Mumbai; On-site; INR 2,500,000 - 3,500,000; Full time

Benefits offered by this job

Performance bonuses

Leadership development

C-suite exposure

Job summary

Neuraleap Technologies Group in Mumbai seeks a Branch Manager to lead regional operations, drive delivery, client satisfaction, and P&L alignment with HQ targets.

You will recruit, mentor, and manage cross-functional teams (sales, delivery, support) to meet monthly KPIs, build strong client relationships, and align local delivery with the enterprise roadmap. Collaboration with Finance & HR ensures payroll, budgets, and local compliance while shaping local GTM strategies.

Qualifications

• Experience leading regional branches with P&L ownership and delivery accountability.
• Proven ability to recruit, mentor, and manage cross-functional teams to hit KPIs.
• Strong relationship management skills with clients and internal stakeholders.

Responsibilities

• Lead day-to-day operations of the regional branch, overseeing delivery and P&L alignment with HQ targets.
• Recruit, mentor, and manage cross-functional teams to meet monthly KPIs and SLAs.
• Build and nurture client relationships, identify upsell opportunities, and drive retention.
• Collaborate with Finance & HR to manage payroll, budgets, and local labor-law compliance.
• Develop local go-to-market strategies in partnership with marketing and sales.
• Drive operational efficiency through process improvements and automation.

Skills

Branch Operations

Team Leadership

Client Relationship Management

P&L Ownership

Performance Metrics (KPI Tracking)

Process Optimization

Stakeholder Communication

HR & Compliance (Local Labor Laws)

Tools

HubSpot

Salesforce

ERP Tools

Job description

About the Opportunity

A fast-scaling technology powerhouse in the AI-driven enterprise solutions space, we’re building the next generation of intelligent automation platforms for global clients. With a footprint across India and international markets, we empower teams to deliver high-impact, customer-centric tech solutions—from AI product deployment to scaled delivery operations. Our Branch Managers are the operational anchors—driving growth, culture, and execution excellence at the local level.

Role & Responsibilities

• Lead and scale day-to-day operations of your regional branch—oversee delivery, client satisfaction, team performance, and P&L alignment with HQ targets.
• Recruit, mentor, and manage cross-functional teams (sales, delivery, support) to meet monthly KPIs and exceed client SLAs.
• Build strong client relationships—proactively identify upsell opportunities, drive retention, and align local delivery with enterprise roadmap.
• Collaborate with Finance & HR to maintain budget discipline, manage payroll, and ensure compliance with local labor laws and corporate policies.
• Create and execute local go-to-market strategies in partnership with marketing and sales leadership.
• Champion operational efficiency—implement process improvements, leverage automation tools, and reduce delivery bottlenecks.

Skills & Qualifications

Must-Have

• Branch Operations
• Team Leadership
• Client Relationship Management
• P&L Ownership
• Performance Metrics (KPI Tracking)
• Process Optimization
• Stakeholder Communication
• HR & Compliance (Local Labor Laws)

Preferred

• Experience in Tech/IT Services Sector
• CRM Tools (HubSpot, Salesforce)
• ERP or Financial Reporting Tools

Benefits & Culture Highlights

• High-impact role with direct visibility to C-suite and strategic decision-making tables.
• Work with a nimble, entrepreneurial team that rewards ownership and innovation.
• Competitive comp performance bonuses leadership development programs.