Branch Manager

Regalo Kitchens; Chandigarh; On-site; INR 1,400,000 - 2,200,000; Full time

Benefits offered by this job

Comprehensive benefits package

Professional growth opportunities

Supportive work culture

Job summary

Regalo Kitchens is seeking a Branch Manager to lead our luxury modular product store, including kitchens, wardrobes and premium home solutions. The role demands strong team leadership, sales drive, and a focus on exceptional customer experiences for a discerning clientele.

You will manage a team of 8–10, develop revenue strategies, monitor KPIs, and ensure operational excellence while upholding brand standards.

Qualifications

• Experience in luxury product sales and team leadership.
• Proven ability to drive revenue growth and manage KPIs.
• Strong client relationship-building in premium segments.

Responsibilities

• Lead and mentor a team of 8-10 professionals to achieve targets.
• Develop and implement sales strategies to exceed revenue goals.
• Oversee store operations, ensuring brand standards and customer satisfaction.
• Enhance customer experiences for discerning clients and manage escalations.
• Prepare budgets, monitor expenses, and generate sales reports for senior management.
• Collaborate with senior management on strategic plans and market insights.

Skills

Team leadership

Sales management

Customer relationship management

Communication

Negotiation

CRM tools

Education

MBA

Tools

CRM software

Job description

Branch Manager

Experience: - Minimum of 9 years of professional experience,, with at least 3-4 years in a team management role.Language Required Hindi and English

Position Overview: We are seeking a highly skilled and results-orientated Branch Manager to lead our sales team at our high-end luxury modular product store specialising in kitchens, wardrobes, and other premium home solutions. The ideal candidate will bring extensive experience in managing teams, driving sales, and ensuring a superior customer experience in the luxury segment. This role requires a strategic thinker who is passionate about delivering excellence and achieving revenue goals for the store/branch.

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Key Responsibilities:

1. Sales and Revenue Management:

• Develop and implement sales strategies to achieve and surpass revenue targets for the store/branch in the luxury modular segment.
• Monitor key performance indicators (KPIs) and take corrective actions to address any shortfalls.
• Leverage market insights and data to identify growth opportunities and enhance sales performance.

2. Team Leadership:

• Lead, mentor, and manage a team of 8-10 professionals, ensuring alignment with business objectives.
• Create a motivating work environment that promotes teamwork and high performance.
• Conduct regular performance reviews, provide constructive feedback, and facilitate training programs for continuous team development.

3. Operational Excellence:

• Oversee day-to-day sales related operations of the store/branch, ensuring seamless functioning and adherence to company standards.
• Manage available resources efficiently to support sales and operational goals.
• Ensure compliance with company policies, brand guidelines, and industry regulations.

4. Customer Relationship Management:

• Deliver exceptional customer experiences, catering to the needs of a discerning clientele.
• Resolve customer concerns promptly and professionally to maintain brand reputation.
• Develop strategies to attract and retain high-value customers.

5. Financial Oversight:

• Prepare and manage budgets to ensure profitability and cost efficiency.
• Monitor expenses and implement measures to optimize costs without compromising quality.
• Generate regular financial and sales reports for senior management review.

6. Strategic Planning and Market Insights:

• Collaborate with senior management to craft and execute strategic plans tailored to the luxury market.
• Stay updated on market trends, competitor activities, and customer preferences to maintain a competitive edge.
• Contribute to company-wide initiatives and provide actionable insights for overall business growth.

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Qualifications and Skills:

• Masters degree in business administration, management, or a related field (Masters degree preferred).
• Demonstrated success in achieving sales targets within the luxury product segment.
• Strong leadership and interpersonal skills with the ability to inspire and manage a high-performing team.
• Exceptional communication, negotiation, and problem-solving capabilities.
• Proficiency in CRM and sales management tools, with a focus on product sales.
• Analytical skills to interpret data and make informed decisions.
• Ability to thrive in a fast-paced, dynamic environment while maintaining attention to detail.

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What We Offer:

• Comprehensive benefits package.
• Opportunities for professional growth in the luxury product industry.
• A supportive and innovative work culture.