Branch Coordinator

Conference Technologies; Pune District; On-site; INR 350,000 - 480,000; Full time

Job summary

Conference Technologies, Inc. in Pune seeks a Branch Coordinator to keep day-to-day operations running smoothly and to be the operational backbone of every project.

You will schedule manpower, coordinate with sales, engineering, and service teams, manage logistics, and support the Inside Sales team while maintaining an organized, welcoming branch. If you are detail-oriented and thrive under pressure, CTI offers a dynamic workplace.

Qualifications

• Minimum high school degree required.
• 1–2 years in an admin corporate or hospitality environment.
• Strong communication and multitasking abilities.

Responsibilities

• Be the heartbeat of the branch, managing day-to-day operations and keeping everything running smoothly.
• Schedule manpower for installation and service work, ensuring the right resources are available when needed.
• Coordinate with internal teams, clients, and vendors to ensure smooth communication and logistics.
• Keep the branch organized, welcoming, and ready for client visits, meetings, and day-to-day activities.
• Support the Inside Sales team with coordination and administrative tasks as needed.
• Manage shipping and receiving activities, including coordinating incoming and outgoing shipments.
• Track orders and follow up to ensure timely delivery and resolution of any issues.
• Provide backup support for other branches when the Branch Coordinator is out of office or unavailable, helping ensure day-to-day operations continue smoothly.
• Handle general office and administrative duties as needed.

Skills

Multitasking

Stellar communication

Proactive mindset

Organized

Team support

Education

High school degree

Job description

Job Details: Job Location: Pune - Pune, Maharashtra 00000, CTI has been a leading AV provider for over 35 years. Since we began in 1988, our mission has been simple: to provide a fantastic customer experience.

At CTI, our biggest asset is our people, and we know that sometimes the most awesome employees don't fit the typical mold. If you are hardworking, friendly, and know the importance of fantastic customer service, you could be a good fit at CTI. We have developed a collaborative and lively working environment, where the best and the brightest show up to work each day ready to have fun and employ their passion for and knowledge of technology in everything they do. This creative atmosphere helps us apply and share our skills with our clients, who seek quality, high-end AV and Conference Solutions.

What are we looking for?

We are looking for a Branch Coordinator in Pune whose attitude, skills, and work ethic will embody our mission "to provide a fantastic customer experience".

At CTI, operational excellence depends on clarity, coordination, and consistency-and the Branch Coordinator sits at the heart of it all. This role is responsible for ensuring the smooth and efficient day-to-day operations of the branch by coordinating projects, supporting internal teams, and acting as the operational backbone of every project and service call.

You will work closely with the Branch Director and interact with every department - sales, engineering, project management, technicians, service, and accounting. Your attention to detail, ownership mindset, and ability to stay organised under pressure will ensure our projects remain on track, our clients are supported, and our internal teams are equipped for success.

What are your responsibilities?

• Be the heartbeat of the branch, managing day-to-day operations and keeping everything running smoothly.
• Schedule manpower for installation and service work, ensuring the right resources are available when needed.
• Coordinate with internal teams, clients, and vendors to ensure smooth communication and logistics.
• Keep the branch organized, welcoming, and ready for client visits, meetings, and day-to-day activities.
• Support the Inside Sales team with coordination and administrative tasks as needed.
• Manage shipping and receiving activities, including coordinating incoming and outgoing shipments.
• Track orders and follow up to ensure timely delivery and resolution of any issues.
• Provide backup support for other branches when the Branch Coordinator is out of office or unavailable, helping ensure day-to-day operations continue smoothly.
• Handle general office and administrative duties as needed.

Will you fit in?

• Our employees fearlessly embrace the company culture and applicants who merely want to punch in their timecards everyday are not what we are looking for.
• You can work independently with minimal guidance but aren't afraid to ask the right questions when you need help.
• You are passionate about learning and sharing knowledge with your team to improve the entire team.
• You enjoy troubleshooting and finding better ways to solve recurring problems.
• Can communicate effectively with both technical and non-technical employees.
• Understand that great IT support is about both technology and customer experience.
• Are organized, dependable, and able to manage multiple priorities.
• Are willing to jump in and help wherever needed to support the team.

Does experience count?

• A knack for multitasking and a love for hyping your team
• Stellar communication skills and a proactive mindset
• Experience in office coordination, admin support, or operations (bonus points if you've ever refereed a Nerf war)
• A sense of humor and a passion for creating a positive workplace vibe
• Minimum high school degree required
• At least 1-2 years in an admin corporate or hospitality environment

Conference Technologies, Inc. is an equal opportunity employer. We do not and shall not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations.