Branch Coordinator

Cti Global Resources Private Limited; Pune District; On-site; INR 279,000 - 446,000; Full time

Job summary

Conference Technologies, Inc. is seeking a Branch Coordinator for the Pune branch to ensure smooth daily operations and a seamless client experience. The role interfaces with sales, engineering, project management, and service teams to keep projects on track and clients supported.

You will schedule manpower, coordinate logistics, manage shipments, and provide admin support while maintaining an organized, welcoming branch environment. Prior admin/operations experience helps.

Qualifications

• Minimum high school degree.
• 1–2 years in admin, corporate, or hospitality.
• Excellent communication and organization.

Responsibilities

• Be the heartbeat of the branch, managing day-to-day operations.
• Schedule manpower for installations and service work.
• Coordinate with internal teams, clients, and vendors.
• Keep the branch organized and welcoming for visits.
• Support Inside Sales with coordination and admin tasks.
• Manage shipping, receiving, and order tracking.
• Provide backup support for other branches.
• Handle general office and administrative duties.

Skills

Communication skills

Proactive mindset

Multitasking

Organized

Coordination

Problem solving

Learning mindset

Education

High school diploma

Job description

CTI has been a leading AV provider for over 35 years. Since we began in 1988, our mission has been simple: to provide a fantastic customer experience.At CTI, our biggest asset is our people, and we know that sometimes the most awesome employees don’t fit the typical mold. If you are hardworking, friendly, and know the importance of fantastic customer service, you could be a good fit at CTI. We have developed a collaborative and lively working environment, where the best and the brightest show up to work each day ready to have fun and employ their passion for and knowledge of technology in everything they do. This creative atmosphere helps us apply and share our skills with our clients, who seek quality, high-end AV and Conference Solutions.So, what are we looking for?We are looking for a Branch Coordinator in Pune whose attitude, skills, and work ethic will embody our mission “to provide a fantastic customer experience”.At CTI, operational excellence depends on clarity, coordination, and consistency—and the Branch Coordinator sits at the heart of it all. This role is responsible for ensuring the smooth and efficient day-to-day operations of the branch by coordinating projects, supporting internal teams, and acting as the operational backbone of every project and service call.You will work closely with the Branch Director and interact with every department—sales, engineering, project management, technicians, service, and accounting. Your attention to detail, ownership mindset, and ability to stay organised under pressure will ensure our projects remain on track, our clients are supported, and our internal teams are equipped for success.What are your responsibilities?These responsibilities give an idea not a full picture of what you’ll do, as we work to embrace and capitalize on our employees’ strengths:Be the heartbeat of the branch, managing day-to-day operations and keeping everything running smoothly.Schedule manpower for installation and service work, ensuring the right resources are available when needed.Coordinate with internal teams, clients, and vendors to ensure smooth communication and logistics.Keep the branch organized, welcoming, and ready for client visits, meetings, and day-to-day activities.Support the Inside Sales team with coordination and administrative tasks as needed.Manage shipping and receiving activities, including coordinating incoming and outgoing shipments.Track orders and follow up to ensure timely delivery and resolution of any issues.Provide backup support for other branches when the Branch Coordinator is out of office or unavailable, helping ensure day-to-day operations continue smoothly.Handle general office and administrative duties as needed.Will you fit in?Our employees fearlessly embrace the company culture and applicants who merely want to punch in their timecards everyday are not what we are looking for.You can work independently with minimal guidance but aren’t afraid to ask the right questions when you need help.You are passionate about learning and sharing knowledge with your team to improve the entire team.You enjoy troubleshooting and finding better ways to solve recurring problems.Can communicate effectively with both technical and non-technical employees.Understand that great IT support is about both technology and customer experience.Are organized, dependable, and able to manage multiple priorities.Are willing to jump in and help wherever needed to support the team.Does experience count?A knack for multitasking and a love for hyping your teamStellar communication skills and a proactive mindsetExperience in office coordination, admin support, or operations (bonus points if you’ve ever refereed a Nerf war)A sense of humor and a passion for creating a positive workplace vibeMinimum high school degree requiredAt least 1-2 years in an admin corporate or hospitality environmentConference Technologies, Inc. is an equal opportunity employer. We do not and shall not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations.