BPO Manager

NTT DATA, Inc.; Coimbatore District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

NTT DATA, Inc. is seeking a Medical Billing Manager in India to oversee the end-to-end billing process, ensuring timely submission of claims to insurance companies. You will lead junior staff and drive accuracy through training and performance coaching.

The role emphasizes improving processes, reducing errors in anesthesia, radiology, and IVR coding workflows, and coordinating with other departments to address billing concerns.

Qualifications

• 10–25 years of experience in Medical Billing Manager roles with anesthesia, radiology, IVR, and AAPC coding.
• Strong understanding of operations and process management.
• Excellent interpersonal skills for team and stakeholder communication.
• Proficiency in written communication for clear documentation and reports.

Responsibilities

• Manage medical billing operations and ensure timely submission of claims to insurers.
• Oversee junior staff, providing guidance and training for high-quality output.
• Develop and implement process improvements to increase efficiency and reduce coding errors.
• Collaborate with other departments to resolve patient care, billing discrepancies, or operational concerns.

Skills

Operations management

Process management

Interpersonal skills

Written communication

Job description

Roles and Responsibilities :

• Manage medical billing operations, ensuring accurate and timely submission of claims to insurance companies.
• Oversee the work of junior staff members, providing guidance and training to ensure high-quality output.
• Develop and implement process improvements to increase efficiency and reduce errors in medical coding, radiology, anesthesia, IVR, AAPC certifications.
• Collaborate with other departments to resolve issues related to patient care, billing discrepancies, or operational concerns.

Job Requirements :

• 10-25 years of experience in Medical Billing Manager role with expertise in Anesthesia, Radiology, IVR, AAPC coding certification.
• Strong understanding of Operations Management principles and Process Management techniques.
• Excellent Interpersonal Skills for effective communication with team members and stakeholders.
• Proficiency in written communication for creating clear documentation and reports.