BPO- Customer Support Executive | International Voice Process @B'lore

JobShop; Bengaluru; On-site; INR 390,000 - 650,000; Full time

Benefits offered by this job

Two-way transportation

Career growth opportunities

Salary hike based on current salary

Job summary

JobShop in Bengaluru is seeking motivated professionals to join a dynamic customer support team. The role involves handling customer interactions, resolving queries efficiently, and delivering a consistently high standard of customer service.

Candidates should have excellent English communication, strong problem-solving skills, and be comfortable working in rotational shifts. The position offers 5-day work week and transportation support.

Qualifications

• Excellent English communication skills.
• Strong customer-handling and problem-solving abilities.
• Customer-focused and professional approach.
• Comfortable working in rotational shifts.

Responsibilities

• Handle customer interactions and resolve queries efficiently.
• Deliver consistently high standard of customer service.

Skills

Excellent English

Customer-handling

Problem-solving

Rotational shifts

Job description

About the Opportunity

We are hiring motivated professionals with strong communication skills to join a dynamic customer support team. The role involves handling customer interactions, resolving queries efficiently, and delivering a consistently high standard of customer service.

Location

Bangalore

Compensation & Benefits

• CTC up to 6.5 LPA
• 30%40% Salary Hike based on current/last drawn salary
• 2-Way Transportation Facility Pickup & Drop
• Career growth and professional development opportunities

Work Schedule

• 5 Days Working
• Rotational Shifts
• 2 Weekly Offs

Candidate Profile

• Excellent English communication skills.
• Strong customer-handling and problem-solving abilities.
• Customer-focused and professional approach.
• Comfortable working in rotational shifts.

Recruitment Process

1. HR Interview
2. Versant Communication Assessment
3. Operations Interview