Mass Hiring For International process with 5 Days Working @B'lore

JobShop; Bengaluru; On-site; INR 390,000 - 650,000; Full time

Benefits offered by this job

Two-way transportation

Career growth opportunities

Job summary

JobShop in Bangalore, India's leading BPO recruitment company, is hiring for a motivated customer support professional to handle voice-based customer interactions and resolve queries with a high standard of service.

The role offers a CTC up to 6.5 LPA, with a potential salary hike based on performance, plus two-way transportation and growth opportunities. 5-day weeks with rotational shifts and two weekly offs are provided.

Qualifications

• Excellent English communication skills.
• Strong customer-handling and problem-solving abilities.

Responsibilities

• Handle customer queries through voice interactions.
• Provide accurate and timely resolutions.
• Maintain professional communication throughout customer interactions.
• Ensure adherence to quality and process standards.
• Achieve defined productivity and customer satisfaction targets.

Skills

English communication

Customer handling

Problem-solving

Job description

Greetings from JobShop

India's Largest BPO Recruitment Company

About the Opportunity

We are hiring motivated professionals with strong communication skills to join a dynamic customer support team. The role involves handling customer interactions, resolving queries efficiently, and delivering a consistently high standard of customer service.

Location

Bangalore

Compensation & Benefits

• CTC up to 6.5 LPA
• 30%40% Salary Hike based on current/last drawn salary
• 2-Way Transportation Facility - Pickup & Drop
• Career growth and professional development opportunities

Work Schedule

• 5 Days Working
• Rotational Shifts
• 2 Weekly Offs

Key Responsibilities

• Handle customer queries through voice interactions.
• Provide accurate and timely resolutions.
• Maintain professional communication throughout customer interactions.
• Ensure adherence to quality and process standards.
• Achieve defined productivity and customer satisfaction targets.

Candidate Profile

• Excellent English communication skills.
• Strong customer-handling and problem-solving abilities.
• Customer-focused and professional approach.
• Comfortable working in rotational shifts.
• Freshers and experienced candidates can apply.

Recruitment Process

1. HR Interview
2. Versant Communication Assessment
3. Operations Interview