Bodyshop Advisor

Manikandan Motor; Ernakulam; On-site; INR 180,000 - 360,000; Full time

Job summary

Manikandan Motor in Ernakulam, Kerala seeks an automobile service technician with 1-5 years of experience in body shop work. You will handle vehicle damage assessment, repair estimation, and coordinate with customers, insurers, and technicians to ensure timely delivery and high satisfaction.

Responsibilities include preparing quotes, job cards, and maintaining records, while leveraging basic computer skills and customer handling to drive business development and smooth repair workflows.

Qualifications

• 1-5 years of experience in an automobile service centre or body shop.
• Knowledge of vehicle body repairs, denting, painting, and repair estimation.
• Good communication, customer-handling, and coordination skills.
• Basic computer knowledge and documentation skills.
• Experience in insurance claims and accident repair processes will be an advantage.

Responsibilities

• Receive customers and understand their vehicle repair and body shop requirements.
• Inspect vehicles and identify body damage, denting, painting, and accident repair requirements.
• Prepare repair estimates, quotations, and job cards.
• Coordinate with technicians, insurance companies, and customers throughout the repair process.
• Provide regular updates to customers regarding repair status and delivery timelines.
• Ensure timely vehicle delivery while maintaining repair quality and customer satisfaction.
• Follow up on pending quotations and convert enquiries into confirmed repair jobs.
• Maintain proper documentation, repair records, and customer feedback.
• Support customer acquisition and business development activities.

Job description

Key Responsibilities

• Receive customers and understand their vehicle repair and body shop requirements.
• Inspect vehicles and identify body damage, denting, painting, and accident repair requirements.
• Prepare repair estimates, quotations, and job cards.
• Coordinate with technicians, insurance companies, and customers throughout the repair process.
• Provide regular updates to customers regarding repair status and delivery timelines.
• Ensure timely vehicle delivery while maintaining repair quality and customer satisfaction.
• Follow up on pending quotations and convert enquiries into confirmed repair jobs.
• Maintain proper documentation, repair records, and customer feedback.
• Support customer acquisition and business development activities.

Requirements

• 1-5 years of experience in an automobile service centre or body shop.
• Knowledge of vehicle body repairs, denting, painting, and repair estimation.
• Good communication, customer-handling, and coordination skills.
• Basic computer knowledge and documentation skills.
• Experience in insurance claims and accident repair processes will be an advantage.

Preferred Candidate

Candidates with experience in a multi-brand body shop, automobile dealership, or accident repair center.