Black Turtle

The Corporate Institute; Hyderabad; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

The Corporate Institute in Hyderabad is seeking a Finance Operations Manager to lead AP, AR and Colleague Expenses with offshore delivery responsibility. You will drive governance, controls, and performance management, ensuring service levels, risk management and accurate reporting across all three domains.

You will also lead technology-enabled transformation, standardising processes, implementing OCR/RPA, and delivering measurable improvements in cost, quality and colleague experience within a

Qualifications

• Extensive leadership across Accounts Payable, Accounts Receivable and Expenses functions.
• Strong understanding of financial controls, governance, risk management and audit practices.
• Deep knowledge of end-to-end P2P and O2C processes, including system flows.
• Experience implementing technology-led transformation (OCR, RPA, ERP optimisation, workflow).
• Advanced reporting, analytical and insight capabilities.

Responsibilities

• Provide strategic leadership across AP, AR and Colleague Expenses, aligning functions to organisational priorities.
• Lead offshore teams to deliver high quality, well controlled processes and meet SLA/KPI commitments.
• Drive automation, standardisation and process improvement to reduce cost and improve quality.
• Oversee governance routines, risk management, audits, and timely financial close cycles.
• Manage stakeholder relationships with onshore recipients and cross-functional partners.
• Champion transformation programmes across AP/AR/Expenses and embed continuous improvement.

Skills

AP/AR leadership

Financial controls

P2P/O2C processes

Technology-led transformation

Advanced reporting

Job description

Note: looking only for FEMALE candidates

Function: Finance Finance Operations (AP/AR/Expenses)

The Grade F Finance Operations Manager provides strategic, operational and leadership oversight across the Accounts Payable, Accounts Receivable and Colleague Expenses functions.

• This role acts as the offshore process owner, responsible for service delivery, performance management, financial control, transformation, and risk across all three domains.
• You will lead a newly formed team to deliver high quality, well controlled processes, ensuring all onshore SLA/KPI commitments are met and governance reporting is accurate, insightful and timely.
• A core part of the role is driving technology-enabled transformation, embedding standardisation, automation, and process excellence to continually improve cost, quality and colleague experience.
• This role is central to strengthening the Groups financial operations capability and enabling a consistent, scalable and well controlled operating model.

Key Responsibilities:

1. Strategic Leadership & People Management:

• Provide strategic leadership across AP, AR and Colleague Expenses, ensuring each function is aligned to organisational priorities.
• Lead, coach, and develop offshore teams to build a high performing, engaged and capability-rich workforce.
• Set clear objectives, drive a strong performance culture, and ensure roles and responsibilities are well understood.
• Act as escalation point for complex operational, stakeholder, or judgement-based issues.

2. Ownership of Controls, Governance & Compliance:

• Serve as the local owner for financial controls across AP, AR and Expenses, ensuring compliance with policy, risk, SOX and audit requirements.
• Oversee governance routines, operational risk management, and audit responses, ensuring issues are proactively identified and resolved.
• Ensure month-end, quarter-end and year-end activities are accurate, timely and well governed.

3. Operational Excellence & SLA/KPI Accountability:

• Own delivery of all SLA, KPI and service outcomes, ensuring teams consistently meet and exceed contractual and internal performance targets.
• Drive operational discipline across invoice processing, payments, collections, query management, expense claims and reconciliations.
• Oversee the quality, accuracy, and timeliness of reporting packs (SLA reports, dashboards, control attestation, aged positions, escalations).

4. Stakeholder & Relationship Management:

• Build strong partnerships with Procurement, Finance Business Partners, Business Units, Technology, and third-party suppliers.
• Lead regular performance reviews with onshore service recipients.
• Communicate performance trends, risks, improvement actions, and transformation progress to senior leadership.

5. Transformation, Technology & Process Improvement:

• Drive end-to-end transformation across AP, AR and Expenses, embedding automation (OCR, RPA), workflow optimisation, and digital self-service.
• Champion standardisation, simplification and straight-through processing across processes and systems.
• Identify future-state operating model opportunities, including improved delegation frameworks, harmonised policies, and enhanced technology platforms.
• Embed continuous improvement mindsets, driving measurable benefits in cycle time, accuracy, cost, and customer experience.

6. Broader Performance & Value Creation:

• Drive improvements to holistic performance measures such as cost-to-serve, productivity, vendor performance, colleague experience, and operational resilience.
• Provide strategic input into Technology Centre priorities (e.g., resilience, control uplift, modernisation, offshore expansion, benefits delivery).
• Ensure operational activities provide insights that support financial planning, forecasting, and business decision-making.

Skills & Experience:

Technical Expertise:

• Extensive experience (1018 years) across AP, AR, Expenses or wider Financial Operations leadership.
• Strong understanding of financial controls, governance, risk management and audit practices.
• Deep knowledge of end-to-end P2P/O2C processes, including system flows and dependencies.
• Experience implementing technology-led transformation (OCR, RPA, ERP optimisation, workflow).
• Advanced reporting, analytical and insight capabilities.

Leadership & Behavioural Skills:

• Proven senior leadership ability in a Global Capability Centre or outsourced operations function.
• Strong stakeholder management and influencing skills up to Director level.
• Ability to drive culture change and lead teams through transformation.
• Excellent judgement, decision-making and problem-solving skills.
• Resilient, adaptable, and comfortable operating in ambiguity and rapid-change environments.